Advancement Operations Manager

Job DescriptionJob DescriptionSalary: 55,000

Family Promise of West Michigan strives to give parents the hope and encouragement they need to create a better future for their children and end the cycle of homelessness. Through our diversion services, emergency shelter, housing services, homeownership, family stabilization services, and early childhood services, weve helped over 2,500 families build a stronger future.

At Family Promise of West Michigan, we hire great people from a wide variety of backgrounds, not just because its the right thing to do, but because it makes our organization and community stronger. Our culture is shaped by our behaviors, personal commitment, curiosity, collaboration, and the ways we courageously share our perspectives while encouraging others to do the same. This culture unites us, sets us apart, and empowers us all to connect, belong, and grow.

Family Promise of West Michigan is seeking an Advancement Operations Manager. This position integrates advancement strategies and operations for the entire team. They are responsible for implementation of systems, strategies and management plans to effectively coordinate the annual fundraising strategies and works with the team to provide donors with a unique and personalized relationship with the organization.

This position reports to the Chief Advancement Officer.

Family Promise of West Michigan Core Values:

• Has Passion for Mission
• Prioritizes , Equity, and
• Is Dedicated to Hospitality
• Collaborates Intentionally
• Is Hungry, Humble, and Smart
• Assumes Good Intent
• Strives for Excellence and Sustained Impact

Our Ideal Candidate will get to:

• Directly support the CAO in carrying out the Advancement office operation responsibilities.
• Perform administrative work of a confidential nature for the CAO.
• Responsible for calendar management for CAO and CEO
• Act with a high degree of independence as a liaison with internal and external contacts and in preparing meeting materials, minutes, programs, updates, recruiting and other support functions related to work areas.
• Provide support to the CAO and CEO as it pertains to board relations and fundraising.

• Responsible for specific projects/programs whether self-initiated or initiated by the CAO which may involve planning and coordinating work, analyzing data, preparing reports, making recommendations and other duties associated with the successful completion of a project/program.
• Collaborate with department to create annual projected revenue and expense budget
• Assist with fundraising campaigns and follow-up as needed.
• Provide input on fundraising strategies
• Attend and assist with Advancement events
• Manage cultivation plans for Chief Advancement Officer and CEO
• In collaboration with the CEO and CAO, develop and execute strategies for the Board of Directors to participate in volunteer fundraising and engagement activities.
• Lead prospect research
• Donor Stewardship and Gratitude; Ensure best practices, strategic thinking, and implementation of donor engagement, stewardship, and gratitude efforts
• Manage donor engagement events; brainstorm strategies, coordinate and execute the planning both in-person and virtual.
• Manage the expense and revenue budgets for all Advancement events as well as other administrative functions including RSVPs, mailings, etc.
• Manage development of the Annual Report, bi annual donor reports, and additional donor communications outside of annual fund (mailings)
• In collaboration with the CAO, this position will be supporting communications efforts and strategies, both internal and external, working collaboratively across depts, and will sit on a cross functional communications team. They will be the point person for external contractors as theyre needed i.e. graphic design, web development
• Other duties as assigned by the CAO

Our Ideal Candidate will have:

• A Bachelor's degree in a relevant field such as Business Administration, Nonprofit Management, or a related area.
• 3 years experience in fundraising management, administrative support and budgeting.
• Strong computer skills including familiarity with word-processing, spreadsheets and database applications
• Professional level of written and verbal communication skills and organizational skills
• Outstanding organizational, analytical, prioritization, judgment, and problem-solving skills within a fast-paced environment
• Capacity to prioritize workload, meet deadlines and manage multiple projects simultaneously while paying close attention to detail
• Ability to work well with others and be a team player
• Ability to follow written and verbal direction
• Ability to interact positively and professionally with clients, co-workers, administrators and members of the public from widely divergent cultural backgrounds
• Ability to work with confidential information and maintain the privacy of the material
• Proficient in Microsoft Word, PowerPoint, Excel, Gmail, Google Docs and other common computer skills.

This position is in-person, with work performed at the Family Promise of West Michigan administrative building in Grand Rapids. The Advancement Operations Manager must be available to work full-time hours, including weekends and after-hours as needed.

Family Promise of West Michigan offers a robust employee benefit package including health, dental, vision, short-term, and long-term insurance, 401k plan, and paid time off.

Family Promise of West Michigan is an equal opportunity/affirmative action employer. Family Promise of West Michigan is committed to recruiting, employing, compensating, and promoting on the basis of qualifications and experience, and without regard to , , , , , , , , or protected veteran status.

We maintain a drug-free workplace and perform pre-employment background verification checks.

Go to http://www.familypromisewm.org/home to learn more about us. Resumes can be submitted via the job posting link or by visiting our website. Questions can be directed to Caity at 616-608-8903 or caityy@familypromisewm.org