Application Engineer (Penang)

Location: Penang Rest of Penang Work Type: Full Time Salary: 2,800 to 3,200 What You Will Do:· Provide routine service and sales support in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.· Assist with plant surveys of prospective customers.· Assist with start-ups of new applications in both existing customers and new accounts.· Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support.· Provide technical support to customers; identifying and resolving customer pain points, escalating as required.· Engage in problem solving by performing system analysis, interpreting data, and providing written recommendations to ensure customer operations are performing at optimal levels.· Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.· Follow Ecolab safety guidelines and incident reporting requirements. Minimum Qualifications:· Bachelor’s degree in engineering (chemical/industrial/environmental)· Fluent in English and Bahasa Malaysia.· Proactive, independent, and positive attitude with a business mindset.· Must have a valid Driver's License and acceptable Motor Vehicle Record. Preferred Qualifications:· Working knowledge of boilers, cooling towers, and wastewater treatment systems would be an advantage.· 1 to 2 years experience in water treatment or specialty chemical industry.· Ability to sell value-added products to customers.· Strong mechanical aptitude.· Able to speak local dialects. What's In It For You:· You will be provided with a company car and petrol card.· Opportunity for a long term, advancing career path in service, sales or management.· Culture that values safety first, including training and personal protection.· Feel proud each day to work for a company that provides clean water, safe food, abundant energy and healthy environments Note : Our expectation for this role, candidates must be willing to work:- Hands-on: Roll their sleeves up to service the customers (Not office environment) Manufacturing environment: Under the sun, on-site. Customers facing: Ability to present the monthly reports to customers.