Associate Credit Debt Collection with Italian

Shell is an international energy company with expertise in the exploration, production, refining, marketing of oil and natural gas, as well as the manufacturing and marketing of chemicals. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance & enablement, balance, culture/, and LGBT+ within Shell and the communities where we work. The future is yours to make!

We are looking for an entry level Associate Credit Debt Collection with Italian. You will be responsible for performing debt collection activities and creating good working relationships with the local Credit Team and the other business partners. You will have an opportunity to use Italian on a daily basis while communicating with customers and stakeholders.

Your main accountabilities would be:

• Debt collection activities for Shell operating units to ensure that customers’ debts are collected in line with contractual terms.

• Performing cash allocation and investigation of payment discrepancies.

• Initiating disputes and regular monitoring of their resolution.

• Managing blocked orders.

• Performing required analysis, reports and controls.

• Ensuring performance metrics are met.

• Effective collaboration with team members, business partners and stakeholders.

Candidate’s profile:

• Very good knowledge of Italian (C1).

• Very good knowledge of English  (B2/C1).

• Degree in Economics, Accounting or any related Finance/Business course .

• 1 year of relevant work experience would be an asset.

• Previous experience with SAP would be an asset.

• Excellent communication skills.

• Proactive approach and demonstrating full ownership of assigned tasks.

• Good knowledge of Excel.

What we offer:

• Flexible working time (hybrid).

• Complex medical care and individual life insurance.

• Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car parking space.

• Improved accessibility of office and sanitary facilities.

• Attractive salary package.

• Shell Card for fuel discount.

• MultiSport Card (12 sports sections).

• Vouchers for cultural and free time activities.

If you don't see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, , and life experiences to apply!