Associate, Operations and Admin

Job Description Job Role: Associate Operations and Admin Location: Victoria Island Job Mode: Hybrid   Job Summary:   We are seeking a highly organized and detail-oriented Operations and Admin professional to join our team. The successful candidate will be responsible for operation and administrative arm of the business,   ensuring the smooth day-to-day running of the business, and contributing to the overall efficiency and effectiveness of our operations.   Key Responsibilities: ·          Provide administrative support to the operations team, including preparing reports, documents, and presentations. ·          Coordinate and manage the day-to-day activities of the operations team, including scheduling and dispatching ·          Maintain accurate and up-to-date records and databases, including customer information, shipment details, and inventory levels. ·          Handle customer inquiries and resolve any issues or concerns in a timely and professional manner. ·          Assist in the planning and coordination of logistics operations, including route planning, scheduling, and resource allocation. ·          Monitor and report on key performance indicators (KPIs) and metrics ·          Identify areas for improvement and implement process improvements to increase efficiency and reduce costs. ·          Collaborate with other departments, including HR and finance, to ensure alignment and effective communication. ·          Ensure that invoices are sent out as stated in our contracts and ensure ontime collections. ·          Responsible for managing the procurement unit.   Requirements Requirements: ·          A degree in Business Administration, or related field preferred. ·          At least 3 years of experience in an operations or administrative role,   preferably in a a groupof companies/corporate environment. ·          Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ·          Excellent communication and customer service skills. ·          Proficient in Microsoft Office, particularly Excel, Word, and Outlook. ·          Ability to work in a fast-paced environment and adapt to changing priorities. ·          Strong attention to detail and accuracy. ·          Ability to maintain confidentiality and handle sensitive information. ·          Experience with data analysis and reporting tools, such as Tableau or Power BI.   Interested and qualified candidates should apply through: recruitment@21search.ng , using the subject: “Operations and Admin Officer”. Benefits HMO + PENSION Requirements Requirements: · A degree in Business Administration, or related field preferred. · At least 3 years of experience in an operations or administrative role, preferably in a group of companies/corporate environment. · Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. · Excellent communication and customer service skills. · Proficient in Microsoft Office, particularly Excel, Word, and Outlook. · Ability to work in a fast-paced environment and adapt to changing priorities. · Strong attention to detail and accuracy. · Ability to maintain confidentiality and handle sensitive information. · Experience with data analysis and reporting tools, such as Tableau or Power BI.