Biotechnology Systems Support Analyst (d/f/m) (Apply in minutes)
Job Description
Bring more to life.Are you ready to accelerate your potential and make a real difference withinlife sciences, diagnostics and biotechnology?At SCIEX, one of (Danaher’s)(https:danaher.comour-businesses) 15+ operatingcompanies, our work saves lives—and we’re all united by a shared commitment toinnovate for tangible impact.You’ll thrive in a culture of belonging where you and your unique viewpointmatter. And by harnessing Danaher’s system of continuous improvement, you helpturn ideas into impact – innovating at the speed of life.As part of SCIEX, you will help to influence life changing research andoutcomes, while accelerating your potential. For more than 50 years, we havebeen empowering our customers to solve the most impactful analyticalchallenges in quantitation and characterization through ground-breakinginnovation and outstanding reliability and support.
You will be part of awinning team, enabled by DBS, that is passionate about helping life scienceexperts around the world get to answers they can trust.Learn about the (Danaher Business System)(https:www.danaher.comhow-we-workdanaher-business-system) which makes everything possible.The Application Support Specialist (dfm) provides high-quality technicalsupport and expert advice to customers using our mass spectrometry products inLife Science Research, especially Proteomics. You will enhance your knowledgethrough access to cutting-edge technology, assist customers in developingmethods, attend technical conferences, interact with key opinion leaders, andactively participate in the Sciex Application Network.This position is part of the Central European (DACH) Support Organization andwill be located in Darmstadt, Germany and will be an on-site role.In this role, you will have the opportunity to: Provide efficient and successful pre-sales support to Sales through customer visits, productapplication demonstrations, seminarslecturesworkshops and sample analysis Provide post-sales Support, in -house and on -site training, visiting customers and telephone support in a timely and professional manner and by increasing customer satisfaction Gather, analyze and deliver information from the field to local and European Sales & Marketing on competitive activity, market conditions and product opportunities to allow the Company to develop strategies and products Liaise with local, European and global network to solve customer problems quickly and efficiently. Provide internal feedback on technical problems and input into new product features * Travel across the EMEA region to drive customer engagement, provide onsite support, training, troubleshooting and technical expertiseThe essential requirements of the job include: DegreePhD in chemistry, life sciences or equivalent experience Proven track record in analytical chemistry: chromatographic and mass spectrometry method development and troubleshooting, ideally focused on Proteomics Life Science Research * Awareness of HPLC-MS technologies and applications.
Experience on SCIEX Accurate Mass instrumentation is beneficial * Fluent in German and good verbal and written English skillsTravel, Motor Vehicle Record & PhysicalEnvironment Requirements: Ability to travel – around 50% within territory Must have a valid driver’s license with an acceptable driving recordIt would be a plus if you also possess previous experience in: Excellent communication and presentation skills Good organizational skills and the ability to prioritizeSCIEX, a Danaher operating company, offers a broad array of comprehensive,competitive benefit programs that add value to our lives. Whether it’s ahealth care program or paid time off, our programs contribute to life beyondthe job. Check out our benefits at (Danaher BenefitsInfo)(https:leplb1040.upoint.alight.comah-angular-afirst-web#webdanahercppreauth-home).
We are a very inclusive organization and are aware of our socialresponsibilities. We will therefore welcome and give special consideration tothe applications of severely disabled persons.Join our winning team today. Together, we’ll accelerate the real-life impactof tomorrow’s science and technology.
We partner with customers across theglobe to help them solve their most complex challenges, architecting solutionsthat bring the power of science to life.For more information, visit (www.danaher.com)(http:www.danaher.com).At Danaher, we value and the existence of similarities anddifferences, both visible and not, found in our workforce, workplace andthroughout the markets we serve. Our associates, customers and shareholderscontribute unique and different perspectives as a result of these diverseattributes.