Business Process Analyst

Job DescriptionJob Description

Overview: Trillion Technology Solutions is seeking a skilled Business Process Analyst to support a high-profile federal client. The ideal candidate will have proven experience in collecting and analyzing requirements, providing business analysis, and documenting requirements for development and testing teams.

Key Responsibilities:

• Collect and analyze business requirements, providing detailed documentation for development and testing teams.
• Quickly understand business processes and perform requirements analysis, business process analysis, and impact analysis.
• Lead requirements meetings with SMEs, business stakeholders, and field personnel.
• Communicate requirements effectively with technical SMEs to help design solutions and document Level of Efforts (LOEs).
• Work in a dynamic environment with a high-level understanding of system development, cloud technologies, and API-based development.
• Collect, analyze, and present data to explain business processes based on system metrics.
• Stakeholder Outreach / Communications Support:
  • Serve as a liaison between the program and internal stakeholders, building rapport, cultivating trusted relationships, and providing help to build solutions based on customer needs
  • Work closely with internal stakeholders to ensure timely and accurate data releases
  • Execute internal and external communications activities (e.g., presentations, web content creation and management, programmatic responses to internal and external inquiries).

Required Skills and Experience:

• Proven experience in business analysis and requirements documentation.
• Expertise with tools such as Jira, draw.io, PowerPoint, Excel, MS Office Suite, Confluence, SharePoint, and agile development frameworks.
• Strong interpersonal skills with a proven track record of building rapport with clients, stakeholders, and team members.
• Excellent written and verbal communication skills.
• Ability to prioritize work based on competing demands of clients and team members.
• High level of personal initiative with the ability to rapidly learn client and industry environments.
• Excitement about learning organization-specific programs and technologies.

Desired Skills:

• Programming knowledge of Java, Python, SQL, and AWS Cloud Services.

Qualifications/Skills:

• Bachelor's Degree in a related field
• 5-7 years of experience is required
• Experience in the information technology (IT) industry required
• Federal Government consulting experience required
• Experience working with the DHS agencies highly
• Experience with productivity and collaboration tools (i.e., Microsoft Office Suite, Microsoft Teams, SharePoint, Jira, Confluence, GitLab, GitHub)

US. citizenship is required