Business Process Manager

Job DescriptionJob Description

Title: Business Process Manager

Location: San Jose, CA/100% Remote

Duration: 12+ months (With possible extensions)

Duties:

• Collaborate with Pricing Operations team and other stakeholders to increase launch velocity, reduce the overall end-to-end timeline and boost launch volume.
• Enhance business case templates to clearly identify in / out of scope items and dynamically build pricing sheets.
• Work with Pricing Operations team to identify efficiencies in the end-to-end launch processes.
• Prioritize activities based on customer impact, business needs, project dependencies, and overall strategy.
• Build partnerships with key stakeholders to lead them through impact analysis, user acceptance testing, and adoption of changes required to deliver business value.
• Define acceptance criteria for testing and work closely with users to create and execute test plans.
• Facilitate the creation and maintenance of system and process documentation.
• Serve as a business process and systems subject matter expert for internal systems issues.

Skills:

• 5+ years of experience in an operational role.
• Strong Visual Basic (VBA) and MS Excel development skills.
• Nice to have dynamic PDF form development.
• Strong process analysis skills to identify opportunities for optimization, design solution and define implementation plan.
• Strong problem-solving skills to research and identify issues, root cause, and proposed resolution.
• Excellent communication, listening and interpersonal skills at all levels of the organization.
• Proven confidence and flexibility in dynamic environments with ability to adapt to shifting priorities.
• Approach work with positive energy, curiosity, and a commitment to continuous learning.
• Working knowledge of standard software applications (PowerPoint, Excel, Word, Teams, SharePoint, Acrobat, Outlook)
• Business change management certification a plus
• Other nice to have skills include experience with Jira, SAP, Atlassian Confluence, PowerBI, and automation processes.

#CB

#LI-AM1

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

]]>