Catering Operations Manager

Job DescriptionJob Description

Job Listing: Catering Operations Manager

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Catering Operations Manager for the Colorado Convention Center.

Opened in 1990, with more than 100 professional meeting planners working together with architects to design every aspect of the building, the result was simple; a sensible, state-of-the-art facility with easy traffic flow and everything you need in a stunningly beautiful building in the heart of downtown Denver. Expanded in 2005, well-known as one of the most practical and "user friendly" meeting facilities, the Colorado Convention Center is now home to over 250+ events annually. The Colorado Convention Center is located within easy walking distance of over 8,400 hotel rooms, 300 restaurants, 9 theatres of the Denver Performing Arts Complex and a wide variety of shopping and retail outlets.

The expansion of the Colorado Convention Center includes a new 80,000 square foot column free multipurpose room and outdoor rooftop terrace with sweeping views of the city skyline and mountains. The project will be the largest ballroom in Colorado and expand one of the largest buildings in Denver. On the ground floor, there will be lobby renovations and seamless integration with the existing building, while offering attendees safe and easy access to an additional 150,000 square feet of meeting space, 600,000 square feet of exhibit space and a 5,000 seat Bellco Theatre. The improvements will serve the needs of modern day convention-goers and differentiate the facility from others, ensuring it remains an attractive and global competitor. When complete, the expansion will generate an additional $85 million in annual economic impact. The project is anticipated to be completed in late 2023, while ensuring it can continue to operate during

Principal Function:

The Catering Operations Manager will be directly responsible for planning and executing unique dining experiences by directing, selling, up-selling, and actively participating in the planning and production of catered functions. Working closely with clients, as well as with the sales, culinary and operations staff, they are responsible for ensuring that events are coordinated and executed smoothly and in accordance with all client expectations and specifications.

The Catering Operations Manager will focus on the development, implementation and measurement of the revenue objectives contained within the unit's annual marketing plan. They will direct and manage the sales team and all sales activities to meet revenue objectives and attain the top line financial forecast. This includes developing sales with existing business (forecasted group/local business) and executing strategies to develop new business.

The Catering Operations Manager will support the planning of and preparation for events according to anticipated attendance, and will provide hands-on management and oversight in the areas of service and F&B operations during events.

Essential Responsibilities:

• Identify and pursue new catering opportunities to increase revenue.
• Plan and help operate catered events
• Develop and implement sales strategies to meet or exceed targets.
• Conduct site visits and presentations to potential clients.
• Build and maintain strong relationships with clients, understanding their needs and preferences.
• Provide excellent customer service throughout the sales process and event execution.
• Collaborate with culinary and service teams to plan and execute events.
• Prepare detailed proposals and contracts for clients, outlining services, menus, and pricing.
• Oversee event logistics, including setup, service, and breakdown.

Qualifications/Skills:

• Bachelor's degree in business, hotel/restaurant management or a related field, and/or appropriate combination of education and experience to support on the job effectiveness.
• Proven experience in catering sales or event management.
• Must possess strong knowledge of food and wine for menu development.
• Must possess strong knowledge of food and beverage financials, operations procedures, controls and administration, as well as awareness and ability to perform all sales-related functions.
• Solid and proven track record for sales and leadership success.
• Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
• Initiative in identifying and resolving problems timely and effectively.

Other Requirements:

• Able to work effectively and safely while subject to wet floors, temperature extremes and excessive noise; must be able to lift up to 50 pounds in weight; must be able to maneuver in an often tightly-quartered environment.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to , , , , , , genetic information, status as a protected veteran or status as a qualified individual with a , or any other characteristic protected by applicable Federal, State or Local law.

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