Cloud Automation and Innovation ITSM Architecture Senior Specialist

  We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.   YOUR FUTURE ROLE: Summary: As part of Enterprise Cloud Services, the mission of the ECS CAE Technology and Architecture team is to set up the ECS for the future by driving innovation, architectural best practices and industry standard concepts which will help drive SAP HANA adoption and scale as well as to provide Enterprise class cloud offerings for mission critical operations. The team is focusing on fast time-to-value at reduced cost and risk. The team is responsible for creating, consolidating, and driving the ECS architecture, automation and innovation roadmap across various teams under consideration of the overall SAP business target.   The Role: Working closely with the lead architect for a specific project as part of the ECS CAE Technology and Architecture Cloud Automation and Innovation team and support in leadership of several strategic projects and architecture initiatives to improve our BUILD and RUN processes and automation. You will be responsible to lead one of this projects end to end to deliver in time and budget. As many of the projects go across team boundaries and countries strong networking, communication and coordination skills are required.   YOUR PROFILE: At least 5 years of ITSM/Service Now Architecture understanding and hands on experience. ITSM/Service Now Administration Certification or equivalent beneficial Deep knowledge of ITIL processes in Managed Service environments. Intermediate or Expert level Certification beneficial TOGRAF understanding – certification beneficial Ability to work in a fast paced and agile development environment. Comfortable in using tools - JIRA, Github Understanding in different SAP solutions is beneficial. Good understanding of big public cloud infrastructure services or good knowledge and experience with DC infrastructure technologies Knowlegde about infrastructure automation and best practice concepts Highly structured and organized and excellent communication skills High ambition, drive and focus on results and execution. Fluent in English Master or Bachelor’s degree in Computer Science (or an equivalent combination of educational and work experience in a related field) High degree of personal maturity, an orientation to goals and success, and an ability to work well with highly-technical experts     ​ Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.   We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training.   EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 407268  | Work Area: Information Technology  | Expected Travel: 0 - 20%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.