CNC Field Service Tech

Job DescriptionJob Description

Compensation based on experience

Full Job Description

Responsible for day to day field service including but not limited to troubleshooting & repair, installations, predictive & preventive maintenance, etc.

Field Service Engineer Essential Duties:

• Perform field service, installations or PMs as required.

• Troubleshooting & repair of all makes & models of Machine Tools

• Resolve customer issues and provide sales support.

• Represent VMC Technologies Inc. ; professionally and ethically at all times, with all actions in line with business expectations.

• Take ownership of all service cases, projects, etc., and maintain all customer records and technical documentation.

Field Service Engineer Principle Accountability:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are types of the knowledge, skill, and/or ability required. Potential candidates must be able to successfully complete service calls and excel beyond that of our competitors. The Applicant must be able to manage Customer relationships coupled with improved satisfaction, and willing to be measured by such. Additionally, this individual must be organized, motivated and a self-starter.

Field Service Engineer Knowledge, Skills, and Abilities:

A CNC technical background is required with a proven track record of no less than 5 years in machine repair desired. The ideal candidate would also have a working knowledge of Fanuc and Mitsubishi controls &/or Siemens & Heidenhain. Prior experience on the following machine tools and disciplines are a plus:

Hyundai Wia Machine Tool,Okuma, MAG, OKK, DMG/MORI, Heller, Hardinge, Makino, Mazak, Niiagata, FpT, Enshu, Fidia, Grob, TOS, Yasda, Brother, Mitsubishi, Fanuc, Matsuura, Etc

Ball-Bar Testing, 4th/5th Axis integrations,

Ladder Logic, Preventative Maintenance, Relay Logic, RS Logic, Laser Calibration

Field Service Engineer General Requirements:

Applicant should have a basic understanding in the use of Microsoft Office, Adobe Acrobat, Outlook, and the Internet. Must have & maintain a valid driver’s license.

Standard work week is based off 40 hours with Overtime available with Manager’s approval. Some overnight travel may be required.

VMC Technologies Inc. offers extremely competitive compensation packages, from excellent salaries to medical, dental, & vision.

Schedule:

• Day shift

• Monday to Friday

• Overtime

• Weekend availability occasionally

• Good driving record

Education:

• High school or equivalent

Work Location:

Customers sites Michigan, Ohio, Indiana

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