Coffee Machine Engineer - Cruise & Field based

Coffee Machine Service Engineer - Cruise Line and Support



Location: South of England, preferably near Southampton



About Us:

Join a market leader in the manufacture of professional coffee machines! Our client is expanding their team to enhance service levels and increase their field engineer base. They are seeking a positive and enthusiastic Coffee Service Engineer to focus on the Cruise Line business and provide support when needed.



Key Responsibilities:



Dedicated Service: Provide maintenance and repair work on cruise ships, including global travel.

Installation: Install coffee machines during dock times.

Regional Support: Offer support across the UK between sailings.

Timely Service: Ensure prompt completion of cruise line service calls.

Technical Development: Develop knowledge to support both cruise line and operations.

Effective Communication: Work with the service desk and customers to assess and meet their needs.

Problem Solving: Investigate and resolve issues with coffee machines.



Requirements:



Experience: Relevant industry experience with bean-to-cup coffee equipment.

Customer Focus: Strong organisational skills and a customer-oriented approach.

Tech Savvy: Proficient in using systems like Outlook, Excel, and Explorer.

Flexibility: Able to work under pressure and adapt to changing situations.

Travel Ready: Must have a valid passport.



Benefits:



Competitive Salary: £30k - £32k, dependent on experience.

Company Van: Available for private use.

Annual Bonus: Potential for additional earnings.

Tech Tools: Mobile phone and laptop for service reports.

Pension Plan: 10% non-contributory company pension.

Health Cover: Private health insurance.

Security: Death in service benefit.If you are passionate about coffee machines and believe you can make a positive impact, please apply with your CV for further details.



Apply today or reach out directly to us at:

Email:

Phone: (phone number removed) / (phone number removed)