Collinsville-HVAC Outside Sales

Job DescriptionJob Description

Join the Connor Co. Team!

Connor Co., a company with a rich history and strong industry presence, is seeking a motivated HVAC Outside Sales Representative to join our team in Collinsville, IL. We are looking for a dedicated, career-driven individual who is seeking a long-term opportunity with a reputable company.

Why Connor Co.?

• Established and respected company
• Opportunities for professional growth
• Supportive work environment

What We’re Looking For:

• A self-motivated professional with a passion for HVAC sales
• A commitment to building and maintaining strong customer relationships
• A desire for a stable and rewarding career with a leading company

If you’re ready to grow your career and make an impact, apply today to join Connor Co.!

Principal Accountabilities:

Ability to read blueprints/schematics

Accurately interpret customer needs and work with customers and outside sales teams to offer appropriate solutions to satisfy requirements

Answers customers’ questions about products, prices, availability, and product uses

Arrange and direct delivery of products.

Assist with the collection of monies owed from the customers

Attend industry trade shows and product training

Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.

Ensure timely order processing and confirmation of orders

Enter orders into the Eclipse ordering system as needed.

Estimate or quote prices, credit or contract terms, warranties, and delivery dates

Follow-up on estimates and bids submitted to customers

Handle incoming customer requests for quotes and product information (equipment specifications, applications, and accessories)

Identify prospective customers or develop territories using business directories, following leads from existing clients, participating in organizations, and attending trade shows and conferences.

Manage assigned customer orders from origination to delivery.

Monitor market conditions, product innovations, competitors’ products, pricing, and sales.

Occasionally visit job sites to troubleshoot problems that can’t be resolved over the phone.

Participate in monthly sales meetings.

Participate in organizations, trade shows, and conferences.

The position can require after-hours phone calls from customers and occasionally opening up the shop for customers.

Process warranty claims

Provide the Branch Manager with reports or additional tasks as requested.

Provide competitive analysis to outside sales, resulting in dealer acquisition.

Provide customers with product brochures or catalogs.

Provide information on the full range of products and programs offered by the company to the customer

Provide post-sales follow-up as required.

Provide technical support, including monitoring shipping, delivery and return status, as required

Recommend products to customers based on customer’s needs and interests.

Work with other departments to answer questions (i.e., factory, warranty, finance, etc.)

Perform other duties as requested.

Minimum Education/Experience Required:

High School Diploma required, or its equivalent

Knowledge, Skills, Abilities Required:

Ability to develop and maintain positive customer relations

Ability to learn Eclipse software

Ability to perform assignments with minimal supervision

Critical thinker-using logic and reasoning to identify alternative solutions

Mathematical reasoning- the ability to choose the right method or formulas to solve the problem

Must be able to determine and prioritize workload

Must be friendly, have a positive attitude, and provide excellent customer service both on the phone and in person

Must be very detail-oriented and focused for accuracy

Must have strong interpersonal communication skills

Must maintain a patient and professional attitude while managing a busy workload

HVAC knowledge systems, products, and markets

Requires maturity and experience to interface with all levels of management, personnel and customers

Strong organizational skills required

We offer a competitive salary and an outstanding benefits package, including the following:

• Medical
• Dental
• Vision
• Voluntary Term Life
• Medical & Dependent Care Flexible Spending accounts
• 401k
• Paid Time Off (PTO)
• Holidays-8 paid days

Benefits covered 100% by Connor Co. for full-time employees include:

• $10,000 in life insurance
• Short-Term
• Long-Term

To learn more about Connor Co., please visit us at www.connorco.com.

Please apply on our job board: Connor Co. Career Opportunities

We do not accept applications in person.

No phone calls, please.

At Connor Co., people make a difference!