Commercial Account Manager - London

Commercial Account Manager (PSDM)



Location: London



£63K DOE + £8.3K car allowance (bonus/commission/private healthcare)



About Us



Securitas are at the forefront of transforming the security industry, placing our clients at the heart of everything we do. By offering innovative solutions, expert services, and qualified personnel, we deliver smarter security solutions that enhance efficiency and profitability for our clients. Our approach is client-centric, people-focused, and data-driven.



Why Join Us?



This is a unique opportunity to join a leading company in the security industry and play a pivotal role in shaping the future of protective services. You will work with a dynamic team, have ownership of your portfolio, and contribute directly to our business growth.



If you are passionate about driving business success and have the skills to deliver innovative security solutions, we'd love to hear from you.



Application Deadline: 21st October 2024



Join us in shaping the future of security solutions!



Role Overview



As the Commercial Account Manager you will drive profitable growth by developing new business and enhancing the existing portfolio. You will collaborate with the Commercial team and the Branch team to deliver innovative security solutions. Success in this role will be measured by customer retention, revenue growth and meeting our customers protective services requirements from our full range of solutions.



Key Responsibilities



Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and risk profile to support them with delivering tailored security solutions.

Business Growth: Identifying new business opportunities aligned with your geographic area.

Profit & Loss Responsibility: Jointly manage branch P&L and ensure margin expectations are met or exceeded.

Market Analysis: Stay informed about local market trends, competitors, and customer needs to deliver actionable insights and support transformation/pipeline opportunities.

Client Success: Participate in client KPI/SLA meetings to ensure service alignment, performance, and satisfaction.

Innovation & Strategy: Work with the operations and commercial teams to deliver innovative security solutions and drive business growth.



Essential Skills



Key Competencies:



Business Acumen and Commercial Awareness

Relationship Building and Networking (Account Management)

Strategic Thinking and Innovation

Client-Centric and Results-Driven

Strong Decision-Making Skills

Excellent Communication and Presentation Skills

Sales and Negotiation FocusRequired Experience & Skills:



Proven experience in managing client relationships and delivering excellent customer service

P&L ownership, forecasting, and budgeting experience

Proven commercial acumen with a strong track record of delivering solutions

Strong understanding of risk profiles and mitigation options

Demonstrable experience of consultative sales

Experience in project costings and managing margins

Excellent communication skills, with the ability to engage and influence key stakeholders

Strategic leadership skills and an innovative approach to problem-solvingDesirable:



Minimum 3 years' experience in a commercial environment

Knowledge of technical security products and services



Benefits



Health & Wellbeing



Company pension and advice and planning

Life assurance scheme

Discounted gym memberships

Wellness advice and support, including financial, emotional and physical

Dental and Physical Health PlansLifestyle Benefits



Cycle to work scheme

Car lease and new car purchasing schemes

Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel

Mortgage Advise

Payroll ISA's

Eligibility for Costco MembershipLearning & Development



Support with further education

100's of eLearning courses

Accredited courses by C&G, ILM, IOSH and SIA

Leadership Development programs both local and globalGiving Back



Payroll Giving

Working with charities such as Calderwood House, KPMB and Wooden Spoon

Supporting local community initiatives

Supporting people back to work with organisations such as TalkBack and Downs-Syndrome Org