Commercial Insurance Customer Service Representative

Job DescriptionJob DescriptionWe currently have a position available in our completely renovated Pittsburgh office for a highly organized Customer Service Representative with excellent communication and problem-solving skills.

We are a rapidly growing company offering both commercial and personal lines insurance. With over 25 insurance companies we represent, we have a policy to fit most businesses and individuals at the most competitive premium. Our tremendous growth has created a need for additional Insurance Agents / Client Service Representatives. Our organization is very demanding, very goal-oriented, and we only seek highly driven and motivated individuals.

At Quantum Source Insurance Group, we value and seek committed team players that possess outstanding customer service skills and a sincere desire to meet the needs of our customers.

Job responsibilities include:

• Answering incoming phone calls from existing and prospective clients, assessing their needs, and provide solutions as needed
• Help sales team rate new policies through our agency carrier portals when needed
• Cross-sell products to existing clients
• Process endorsements such as vehicle additions, driver additions, etc.
• Process renewals on our existing book of business each month
• Maintain detailed and accurate database of client information using our agency management system
• Other duties as assigned
• We must stress that this is a high energy, fast moving company. The ability to multi-task and stay organized is vitally important.

Qualifications:

• Active Pennsylvania Property and Casualty License
• At least one-year commercial insurance experience
• College degree ; high school diploma required

Benefit Conditions:

• Waiting period may apply

Communication method(s) used:

• Email
• Phone
• Chat

Schedule:

• Monday to Friday

Work Remotely

• Can be considered

Job Type: Full-time

Salary: $40,000 - $50,000 plus unlimited commission potential

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

COVID-19 considerations:

To ensure the safety of our employees our office is cleaned nightly by our building's cleaning service which uses hospital grade cleaning solutions. We also do a team deep clean of the office once per week.

Education:

• High school or equivalent ()

Experience:

• customer service: 2 year ()

License/Certification:

• Property and Casualty License ()

Work Location: In person and remote as needed

Flexible work from home options available.