Commercial PC Account Service Representative
Job DescriptionJob Description
We are seeking a REMOTE Commercial PC Account Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle project of Book roll, CPP and BOP (ROLL IS TO SAME CARRIER NEW PRODUCT)
- Rating with proprietary carrier system.
- Data entry and maintain accurate customer database
- Contact with existing clients through telephone and email.
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of carrier specific product
Qualifications:
- 3-5 years commercial PC (Pa. Licensed) experience
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- complete understanding of CPP & BOP insurance products
- Strong organizational skills and familiarly with Microsoft Office
Company DescriptionIndependant Insurance Agency representing Erie Insurance products as well as additional carriersCompany DescriptionIndependant Insurance Agency representing Erie Insurance products as well as additional carriers