Community Manager Maintenance Tech

Job DescriptionJob DescriptionDescription:

TM Associates is a family-owned business united by its mission and defined by its values. We take our work personally, knowing the experiences we’re responsible for truly impact people. This belief—that of our founder, Tevis Margolis, continues to be realized through our growth from seven team members to over 500. Mr. Margolis’ drive to build a business dedicated to its people has resulted in a unified determination to meet each client's high expectations. Those expectations include building and managing the very best communities for the people who need them most.

We offer full medical, dental and vision insurance at an affordable rate on the first day after the first full calendar month of employment. With our 401K match program, you are eligible to start contributing on your first day of employment.

Our company takes pride in our employees. We believe we are the best because of our dedication to training, benefits and leadership.

Supervision and Direction: This role combines responsibilities of both the Community Manager and Maintenance Person. The position will receive general supervision and direction from the Regional Manager and the Management Agent (TMAM). This position may be vested with the authority to make discretionary decisions in the event circumstances occur that are not covered by written instructions or known policies and procedures. Communication between this position and the Owner will be through the Officers of TM Associates Management. This position will comply with established policies and procedures and will not take action contrary to such guidelines without the Regional Manager's approval. This position is directly accountable for the complete operation of the site.

Requirements:

• Responsible for assuring that the tenants receive prompt, efficient, courteous, and quality service, including immediate acknowledgement of any complaints with prompt action to find a resolution. Counseling and referring as appropriate.
• Achieving and maintaining as close to 100% occupancy as possible
• Performing recertification of ’ income, where applicable
• Provide direction to and assurance that rental programs are properly executed.
• Assure the provision and maintenance of efficient mechanical operations, adequate buildings and equipment; and be responsible for the employment of qualified and competent maintenance personnel and establishment of good tenant relations with maintenance personnel.
• Weekly inspect the buildings, grounds and physical appearance of the property, deferred maintenance, and other related data
• Prepare reports based upon regular inspection, outlining property condition, including cleanliness of buildings and grounds, and a summary of maintenance operations.
• Inform the Regional Manager of any observed deferred maintenance and property deficiencies in writing, noting specific locations, conditions, and recommendations for corrective measures.
• Establish central office procedures with the approval of the Regional Manager
• Interview all potential and process verifications to determine eligibility.
• Confer with the Regional Manager on all evictions, lease violations, and special arrangements.
• Rent Collection and Record keeping, including frequent trips to banks.
• Possess a valid driver’s license and a driving record acceptable to TMAM for site errands, including trips to banks, stores and other vendors.
• Maintain heaters, air-conditioners, and other equipment in the buildings; to insure that the equipment is operating safely and efficiently; ensure continuous hot water service; determine by inspection that all control equipment is operating properly; check such items as circuit breakers, switches, relays, starters, connections and filters for mechanical and electrical faults, sign of wear, dirt, overloading, and other indications of trouble; and perform such preventive maintenance as lubricating motor hearings and pumps, replacing brushes and filters.
• Provide adequate and efficient housekeeping functions that assure cleanliness of all building halls, walls, stairways, grounds and other public areas, including cleaning light fixtures and mailbox fronts.
• Perform all necessary maintenance and repairs on apartments.
• Perform all necessary work to turn over units as they are vacated, including furniture removal.
• Weekly inspect building and grounds to determine necessary preventive maintenance needed.
• Perform physical duties required to correct emergency conditions such as water flooding sewer back-ups and responding to inclement weather events, including shoveling and chemical distribution.
• Clean washers and dryers in laundry rooms on a regular basis.
• Be responsible for all job assignments, explain employee duties and responsibilities, and inform operating staff of policies and procedures.
• Maintain files containing written records of maintenance services, equipment readings, operating manuals, inventory and a library consisting of pertinent data relating to equipment and buildings.
• Ensure that all maintenance work and repairs are properly recorded on work orders.
• Purchasing needed supplies and equipment, within budget constraints. Maintain necessary administrative records of purchases.
• Develop and implement site activities for such as special events and recreation activities.
• Prepare and respond to all pertinent correspondence.
• Attend mandatory meetings and seminars.
• Able to communicate both orally and in writing using English and use of basic arithmetic skills.
• Must have access to reliable vehicle transportation for errands from property.
• Must be able to lift a minimum of 50 pounds.
• Deliver appliances to units due to transfer, removal or replacements.
• Climb ladders up to 20 feet height.
• Cut grass, trimming and other landscaping duties to maintain outside property areas in an acceptable manner using power equipment, including mowers and snow blowers.
• Provide own basic tools (or be willing to obtain the required hand tools prior to employment)
• Attend mandatory meetings and seminars.
• Able to communicate both orally and in writing using English.
• Must have access to reliable vehicle transportation for errands from property.
• Other duties and responsibilities as assigned by Regional Manager and/or TMAM Management