Construction Technical Support

Construction Technical Support Assistant - Renewable Energy - £25,000 



Due to continued growth with this renewable energy client they have an additional requirement for a Technical Support Assistant to work within a heating installation team.  This position will be office based.  Ideally you will have knowledge within the heating industry but working closely with the Technical Manager you will be provided with training and development within this area.   



Hours of work:



Monday - Friday 09.00 - 16.30 (37.5 hour week) 



Duties & Responsibilities:



Overseeing the heating installation helpdesk

Receiving incoming calls from customers who have had recent heating installations 

Troubleshooting any issues and resolving problems 

Diagnosing faultsTo be considered: 



Have good technical knowledge within the heating industry 

Open to training and development both office and field base to learn about the industry

Excellent customer service experience 

Good administration skills and IT skills