Contract manager (m|f|d) instrument services

Job Description

Company Description Join us For 35 years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine.\n\nWe combine excellence from more than 60 disciplines in natural sciences, engineering, and informatics to significantly contribute to biomedical sciences.\n\nWe encourage a creative working environment driven by pioneering spirit– to seek new horizons – boldly envisioning the future and turning it into reality.\n\nToday, more than 4,800 experts from over 50 countries contribute to our sustainable success.  Job Description The Contract Manager (m|f|d) is the primary point of contact for all queries concerning contract management within the Instrument Service department.\n\nYou oversee the coordination and clarification of contract content across the organization.\n\nYou are responsible for designing and implementing a comprehensive framework of contracts and service packages in coordination with the marketing department and customers.\n\nConsequently, you work closely with relevant departments and customers to design and finalize service contracts.\n\nYou consult with customers and our sales team to meet customer requirements.\n\nFurthermore, you ensure close customer-oriented collaborations (especially with key accounts) to foster strong relationships and adapt service contracts to specific needs.\n\nYou review service terms and conditions, and identify potential risks with our legal team.\n\nQualifications You have a degree in engineering, business administration, or a comparable specialization.\n\nAlternatively, you have completed training as a technician and have several years of professional experience in the service business.\n\nProfessional experience in management of service product portfolios or service engineering are a plus for this position.\n\nYou are conceptually strong and communicate your proposed solutions convincingly.\n\nYou have a high service awareness and act analytically.\n\nYou will impress us with your strong communication skills in German and English and appreciate working in intercultural teams.\n\nAdditional Information What we offer Flexible work: Enable time management on your terms : International teams and cross-border intercultural communication Room for creativity: It’s the cleverest solution that we always strive for Health & corporate benefits: We offer a wide range of corporate benefits and health provision Miltenyi University: A clever mind never stops learning, take advantage of our inhouse Training Academy Contact us If you possess the skills and qualifications for this position, please use the link to submit your application details, including a cover letter, curriculum vitae, references, and certificates.\n\nAdditionally, provide an indication of your availability to start and your expected salary, along with the reasons for your application.