Customer Service & Internal Sales Specialist

Job DescriptionJob Description

Red Wing, Minnesota, nestled along the majestic Mississippi River, is known for its rich history and the iconic Barn Bluff. Did you know the Red Wing Pottery, a local treasure, has been crafting beautiful stoneware for over a century?

Now, you have the opportunity to build your future here, as we're seeking motivated individuals to join our team!

Join a team that cares about our customers and you! Jodi Stevens Farmers Insurance in Red Wing, Minnesota, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Tuition Reimbursement

Responsibilities

Meet new business production goals and objectives as established.

Develop insurance quotes, make sales presentations, and close sales.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Take premium payments from customers.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Maintain knowledge of new products and services.

Develop and maintain client relationships.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

Confident, self-starter who works well independently.

Must be highly self-motivated.

Professional phone etiquette.

No insurance experience required but must be willing to learn