Customer Service Representative

Job Description

Customer Service - Legal Specialist Role

Permanent

Location: Leeds.

Salary: £23,000 - £25,000.

Are you currently working in customer service within a call centre or retail and looking to progress your career with full training? Bored of working weekends and evenings and want a Monday to Friday job?Ever thought about a career in law? My client is a very successful law firm based in Leeds who is looking for people to join their conveyancing department! Full training will be provided.

Key responsibilities in the role include:

• Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents.
• Updating the Case Management system in accordance with team procedures as the matter progresses.
• Dealing with exchanges and related paperwork.
• Dealing with incoming post where appropriate.
• Dealing with telephone enquires where possible.
• Filing, billing, faxing, photocopying, sorting post and archiving.
• General administration duties for the office and firm.

The Person

• Conveyancing experience is not essential for this role full training will be given , however you will have a proven track record in a customer facing / call handling or retail background and be really keen to progress your career within conveyancing.
• You will be a great communicator with high levels of accuracy and attention to detail .
• You will be IT literate and have a good understanding of Microsoft office products