Customer Service Specialist

Job DescriptionJob Description

Are you a car enthusiast?

Bring your Customer Service skills to Elephant Racing, the established global leader in design and manufacture of performance suspension products for Porsche cars.

Our Sales team provides first-level support for customers ranging from daily drivers to full set-up.

We are seeking a talented Customer Service Representative with a great personality for incoming phone inquiries, prompt and positive approach for following up on first line customer questions. Data entry skills for processing customer sales orders including order entry, order processing, invoicing and shipping.

Customer Service Representative Specific Duties

• Prompt attention to Incoming and outgoing telephone inquiries
• Develop a strong rapport with customers
• Prioritize and multitask in a fast-paced environment
• Accurate and expedient data entry skills
• Develop and maintain a knowledge of our product line.
• Interact with other departments to expedite customer responses.

Customer Service Representative Minimum experience required

• 2 - 5 years of customer service experience
• Demonstrate a positive and professional demeanor
• Desire to learn about our product line
• Interested in an opportunity with potential for professional growth.
• Auto Enthusiast

Company Benefits

• Great culture of like-minded individuals who love motorsports.
• Small company atmosphere with collaborative culture.
• We observe 7 major holidays, vacation and PTO days
• Company contributed medical and dental plans.
• Access to our shop and equipment for personal projects.

Company DescriptionElephant Racing is the Silicon Valley approach applied to automotive suspension products.
Our business model is built around the development of advanced automotive suspension technology.
We have generous holiday, vacation and PTO offered as well as flexible work hours to beat the traffic.
Our 10,000 sq ft R&D facility is located in Santa Clara, California USA.Company DescriptionElephant Racing is the Silicon Valley approach applied to automotive suspension products. \r\nOur business model is built around the development of advanced automotive suspension technology. \r\nWe have generous holiday, vacation and PTO offered as well as flexible work hours to beat the traffic. \r\nOur 10,000 sq ft R&D facility is located in Santa Clara, California USA.