Customer Service Specialist- Overnight Shift

Job DescriptionJob Description

RemX has an immediate opening for an OVERNIGHT shift-Customer Service Specialist. This is a great opportunity to work for a leading freight forwarder located in Richmond, VA.

Shift: 10 pm -8:30 am Friday, Saturday, Sunday, Monday. Must be able to train during normal business hours.

Location: Midlothian, VA/Hybrid work schedule

The  Customer Service Specialist is responsible for updating and providing shipment updates to customers through different communication channels.

• Update shipment notes with current status via tracking, tracing and monitoring.
• Data entry of customer shipment information into various databases
• Updating and processing billings
• Stay aware of provider updates by monitoring the Web, fax, email and telephone
• Maintain customer and provider files

Qualifications

• High school diploma or equivalent
• 1+ years of relevant customer service experience
• Ability to work Friday, Saturday, Sunday and Monday from 10 pm - 8:30 am/hybrid work schedule
• Ability to manage multiple pressing priorities in a fast-paced environment
• Possess excellent verbal and written communication skills.

As a RemX Customer Service Specialist we offer you:

• Competitive pay
• Weekly Pay (Direct Deposit or ATM Debit Card available)
• Access to health benefits and retirement plan
• A personal recruiter to help with job searches and assistance when at work!
• FREE ONLINE skills training