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Customer Support Strategy & Operations, Manager

Job DescriptionJob Description

Hello All,

Greetings from Rootshell Inc.

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Customer Support Strategy & Operations, Manager for one of our client, Please share your resume with current location & full contact info

Role: Customer Support Strategy & Operations, Manager

Location: San Francisco, CA (Onsite)

Job Summary:

QUALIFICATIONS :

Description:

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
  • Experience with Jira, Asana, Confluence, Zapier, PagerDuty, Tableau, or similar tools.
  • An understanding of relational databases (MySQL, SQLite, PostgreSQL, SOQL).
  • Familiarity with scripting (Python, Javascript, etc.) is a plus.
  • Demonstrated project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
  • Strategic mindset with a passion for delivering exceptional customer experiences.

Adaptability and resilience in a fast-paced and evolving environment

Thanks

Steve D | Talent Acquisition

Rootshell Enterprise Technologies Inc.

steve@rootshellinc.com| www.rootshellinc.com

Customer Support Strategy & Operations, Manager

San Francisco, CA
Full time

Published on 01/23/2025

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