Data Center Operations Engineer (Contract)

Contract





Orangeburg, NY





Job Shifts:





- First shift (day), second shift (afternoon), third shift (night), along with weekend hours





Responsibilities:





Learn and understand the data center site in order to manage events that put our critical systems at risk





Organize people, communication and knowledge to support problem follow-up and data center activity





Perform activity impact and risk assessment along with service notification at the appropriate level of awareness





Maintain accuracy of documentation and recorded details of physical assets and connections





Detect, investigate, and drive operating system issues affecting production equipment availability





Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling





Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation





Requirements:





Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files; Knowledge of Layer2 and 3 network concepts





Ability to prioritize work including active data center service and projects in flight





Desire to learn and take ownership of personal development





The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail





The ability to perform physical activities including walking, lifting, and climbing a ladder





Passion for educating others and improving our team capabilities





Desire to lead people, projects and problem investigation





Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling





Hands-on experience replacing server and network hardware





Familiarity with reporting tools including Grafana and Splunk





Awareness and some exposure to programming or scripting





Networking experience with sound knowledge of Cisco IOS and JunOS