District Operations Manager- QSR

Job DescriptionJob Description

Job Overview
As the District Manager of Operations, you will be responsible for managing the overall performance and success of several Smalls Sliders locations within your district. You will play a key role in maintaining high operational standards, driving sales growth, enhancing the customer experience, and ensuring team effectiveness. This role requires leadership, problem-solving skills, and a deep understanding of quick-service restaurant operations.

Key Responsibilities

• Leadership & Team Management: Oversee and support the day-to-day operations of multiple Smalls Sliders locations, including hiring, training, and developing restaurant managers and staff.
• Operational Excellence: Ensure all locations operate efficiently and effectively, meeting the company’s operational standards, food safety, and cleanliness requirements.
• Financial Management: Monitor and drive profitability by managing labor costs, controlling food costs, and ensuring financial goals and budgets are met.
• Customer Experience: Lead initiatives to enhance the customer experience at all locations, ensuring Smalls Sliders remains a top choice for guests through consistent service, quality food, and a welcoming atmosphere.
• Sales Growth: Develop and implement strategies to boost sales and profitability, including promotions, local marketing efforts, and operational improvements.
• Inventory & Supply Chain: Oversee inventory management, ordering, and supply chain coordination to ensure locations are well-stocked and operating at peak efficiency.
• Compliance & Safety: Ensure all locations comply with local, state, and federal regulations, including health and safety standards, labor laws, and food safety guidelines.
• Reporting & Analysis: Regularly assess and report on key performance metrics (KPIs), including sales, labor costs, and customer satisfaction. Provide actionable recommendations to improve performance across locations.
• Problem Solving: Address and resolve operational issues, customer complaints, and employee concerns quickly and effectively.

Qualifications

• Proven experience (5+ years) in restaurant management, with at least 2 years in a multi-unit or district manager role.
• Strong knowledge of quick-service restaurant (QSR) operations, including staffing, inventory management, financial oversight, and customer service.
• Ability to lead, motivate, and develop a diverse team across multiple locations.
• Excellent communication, interpersonal, and problem-solving skills.
• Demonstrated ability to drive sales and profitability in a competitive market.
• Strong organizational and time-management skills, with the ability to manage multiple priorities simultaneously.
• Familiarity with restaurant management software and systems.
• Ability to travel between locations within the district as needed.

• Previous experience working in a fast-casual or slider-focused restaurant concept.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for career growth and advancement within a rapidly expanding company.
• A fun, dynamic, and collaborative work environment.

If you're a driven leader with a passion for great food and excellent customer service, we invite you to apply for the District Manager of Operations position with Slide Thru, the Franchisee of Smalls Sliders in Green Country. Join us as we create a new and exciting dining experience for Oklahoma!

Slide Thru LLC & Smalls Sliders are Equal Opportunity Employers.