Electrical Service Manager

Job Description

Job Title: Service Manager (Electrical)\nLocation: Northampton HQ\nSalary: £65,000 - £75,000 + Benefits\n\nMy client is seeking a dynamic and professional Electricl Service Manager with a strong existing client base to lead and expand our service department. This is an exciting opportunity for an individual who is passionate about delivering high-quality services, managing teams, and driving business growth within the electrical services sector.\n\nKey Responsibilities:\n\n * \n\n Manage the service department, including service engineers and a team of site engineers.\n\n * \n\n Oversee the QS electrical tester and ensure test reports are accurate and timely.\n\n * \n\n Lead and manage the apprenticeship programme, ensuring the growth and development of apprentices.\n\n * \n\n Recruit to meet service needs and drive company growth.\n\n * \n\n Review and improve systems, procedures, and H&S management systems.\n\n * \n\n Survey, design, and quote clients' needs promptly.\n\n * \n\n Negotiate terms with clients and set up customer accounts.\n\n * \n\n Handover secured works to the service team to ensure seamless delivery.\n\n * \n\n Monitor and ensure all works are executed to the highest standard, in line with SEC MEP protocols.\n\n * \n\n Manage budgets, turnover, and profits to achieve annual targets.\n\n * \n\n Conduct bi-annual appraisals for the team.\n\n * \n\n Strategically plan for growth, aiming for a 30% year-on-year increase.\n\n * \n\n Take accountability for executive decisions and be part of the executive management team.\n\n * \n\n Demonstrate leadership, goals, and aspirations to progress towards becoming the Service Director.\n\n * \n\n Obtain necessary accreditations to secure framework and FM work packages.\n\n * \n\n Update company website and literature to reflect service offerings and achievements.\n\nRequirements:\n\n * \n\n Proven experience in a service management role within the electrical services industry.\n\n * \n\n Strong leadership and team management skills.\n\n * \n\n Demonstrated ability to grow client relationships and manage existing accounts.\n\n * \n\n A keen eye for improving processes and procedures to enhance operational efficiency.\n\n * \n\n Strong financial acumen with experience managing budgets and driving profitability.\n\n * \n\n Excellent communication and negotiation skills.\n\n * \n\n Ability to survey, design, and quote accurately and efficiently.\n\n * \n\n H&S awareness and a commitment to high standards of service delivery.\n\n * \n\n Experience with apprenticeships and career development within a technical environment.\n\nBenefits:\n\n * \n\n Competitive salary between £65,000 - £75,000\n\n * \n\n Hybrid/electric company car with fuel card\n\n * \n\n Mobile phone and laptop\n\n * \n\n Pension plan\n\n * \n\n 25 days holiday + statutory holidays