Engineer, Data Center Infrastructure Management

JOB DESCRIPTION Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT DATADesigns, plans, installs, and/or maintains mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers, medical facilities, laboratories or utilities infrastructure. Has proficient understanding of sensitive facility components that may be impacted by failures or malfunctions of infrastructure systems. Analyzes current operating conditions and recommends new preventative and proactive methods for maintaining and monitoring facilities systems. Evaluates facility standards and practices to improve maintenance procedures and ensure optimal operational efficiency. Complies with organizational and governmental safety standards. Coordinates response to emergency situations and ensures that corrective measures are rapid and thorough. Participates in the planning and installation of new facility systems. May work with multiple components including HVAC systems, air or liquid cooling systems, CRAC/CRAH units, power distribution units, fire systems, life safety systems, etc.What you'll be doingKey Role and Responsibilities: Policy & ProceduresEstablish, maintain and review operating and emergency procedures regularlyStandardize front line operation, maximize operation efficiency across all NTT siteProvide a continuous improvement plan to increase the efficiency of the operation processData Center ManagementPerform capacity management on critical components to ensure system efficiency and to improve PUEPerform change management to ensure changes will not disrupt daily operationPerform risk management to ensure all risks are considered and mitigated during operationProvide continuous improvement plan to enhance system performance and efficiencyAnnual Shutdown Maintenance Management (Procedure review, communication, status tracking)Critical systems asset and life cycle managementOperation ManagementManage and ensure all service delivery, corrective and preventive maintenance are performed flawlessly and in a timely mannerTo provide prompt notification to clients utilizing a centralized BMS monitoring systemPerform vendor management by using DCFMS to ensure vendor performance is according to contract requirements and industry best practiceIncident ManagementRestore operation to normal working state promptly taking into account all operational risksReport and perform escalation according to incident management/group policyPerform root cause analysis on failures and implement preventive measuresClient KPI / SLA ManagementEnsure Clients' SLA are tracked correctly and achievable Technical supportTechnical supportBuilding Modification & Customization Work SupportResponse to Customer RFQ / InquiriesResponse to Internal teams InquiriesAudit/CertificationManage and support all Audit/Certification activitiesEnvironmental HealthFire Safety ManagementWorkplace safety and healthAdministrationsService Quality AssuranceLicense / Certificate renewal, etc. e.g. Lifts Permit to Operate, Fire Certificate, etcProper documentation to ensure smooth handling / taking over of tasks and duties OthersOthersMajor A&A construction consultation and supportIT Security Management for critical systemsContract ManagementTechnical Support / Outsourced contractElectrical Power Supply ContractFuel Management ContractConsignment ContractAdditional Requirements:Diploma, degree, or relevant qualification in Electrical, Mechanical (or demonstrated equivalent work experience)Seasoned and experienced professional with minimally 5 years’ experienceHas full understanding of specialisation areaResolves wide range of issues in creative waysFully qualified, career level, career journey-orientatedUses good judgement in selecting tools and methods to solve problemsNetworks with senior internal and external people in own area of expertiseReceives little instruction on day-to-day work, receives general instructions on new assignments#GlobalDataCentersCareersWorkplace type: On-site WorkingAbout NTT DATANTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.