Engineering Operations - Enhance Lead - Manager

Description & SummaryA career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Managed Services team is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:Develop new skills outside of comfort zone.Act to resolve issues which prevent the team working effectively.Coach others, recognise their strengths, and encourage them to take ownership of their personal development.Analyse complex ideas or proposals and build a range of meaningful recommendations.Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.Address sub-standard work or work that does not meet firm's/client's expectations.Use data and insights to inform conclusions and support decision-making.Develop a point of view on key global trends, and how they impact clients.Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.Simplify complex messages, highlighting and summarising key points.Uphold the firm's code of ethics and business conduct.Job Summary We are looking for a manager of service delivery to lead our team of developers and engineers in delivering custom applications for our clients. You will be responsible for overseeing the entire project lifecycle, from requirements analysis and design to testing and deployment. You will also ensure that the applications meet the clients' expectations and adhere to the best practices of quality, security, and performance.ResponsibilitiesManage the service delivery team and assign tasks, priorities, and deadlines.Communicate with clients and stakeholders to understand their needs and expectations.Coordinate with the technical team to design, develop, and test custom applications using Java, C++, and HTML/CSS.Monitor and report on the progress, status, and issues of the projects.Ensure that the applications are delivered on time, within budget, and according to the specifications.Provide technical guidance and support to the team and troubleshoot any problems.Ensure that the applications comply with the quality standards, security policies, and performance benchmarks.Conduct post-delivery reviews and feedback sessions with the clients and the team.Identify and implement opportunities for improvement and innovation.RequirementsBachelor's degree in computer science, software engineering, or related field.At least 9 years of experience in developing and delivering custom applications using Java, C++, and HTML/CSS.Includes 3 years of experience in managing service delivery teams and projects.Strong knowledge of software development methodologies, tools, and best practices.Excellent communication, collaboration, and leadership skills.Ability to work under pressure and handle multiple tasks and deadlines.Problem-solving, analytical, and critical thinking skills.Customer-oriented and quality-focused mindset.Education Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications Required SkillsOptional SkillsDesired Languages Travel RequirementsNot SpecifiedAvailable for Work Visa Sponsorship?NoGovernment Clearance Required?NoJob Posting End DateJune 30, 2024