Enlight(Optical Wafer Inspection) Process Support Engineer

Get to know more about Applied Materials(World's #1 Semiconductor and Display Equipment Company)Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers transform their ideas into reality.Our Innovations Make Possible® a Better FutureKey ResponsibilitiesServes as liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions. When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements. Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Knowledge and Experience : Metrology and Inspection(Optical, eBeam, Laser, SEM/TEM, etc), Process Control, Defect Control, Patterning Control, Defect Inspection/AnalysisFunctional KnowledgeDemonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplinesBusiness ExpertiseHas knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the marketLeadershipActs as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirementsProblem SolvingSolves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of informationImpactImpacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policiesInterpersonal SkillsExplains difficult or sensitive information; works to build consensusQualificationsEducation:Bachelor's DegreeSkills:Certifications:Languages:Years of Experience:4 - 7 YearsWork Experience:Additional InformationTime Type:Full timeEmployee Type:Assignee / RegularTravel:Yes, 20% of the TimeRelocation Eligible:No