Export Coordinator (Manufacturing)

Are you an Export Coordinator looking for a new role?



Our client, who are a leading Manufacturing company within the Telford area, have urgent requirements for an Export Coordinator to join their team.



Responsibilities:



* To work as part of a team to ensure the efficient administration processing of all orders received by the sales departments including coordination and planning of despatch dates whilst maintaining customs compliance.



* To provide sales support to Business Development managers and act as a customer response point for Export Distributors.



* Export Sales Order processing including acknowledgement, despatch planning, invoicing of orders, credit control monitoring across all brands.



* Raise and log shipping documentation for all exports ensuring customs and HMRC regulations are met.



* Ensure the business stays informed of changes to export regulations and implement changes to meet requirements (Training/courses/Webinars/Chamber of Commerce updates).



* Obtain and file proof of export documentation for all export shipments.



* Support account managers (BDM’s) and distributor customers with pricing, delivery queries, product availability and lead time requests.



* Liaising with supply chain, Warehousing, logistics and manufacturing departments to coordinate.



* Maintain internal systems and raise suggestions to improve departmental efficiency.



* Liaise with freight forwarders and negotiate most competitive freight rates and customer service where applicable.



* Implement best shipping practice and use of incoterms.



* Arrange export of marketing material for Exhibition & open houses.



* Carry out corrective action on customer complaints generated through customer care.



* Book transport for UK logistics to cover holidays (full training will be given).



Requirements:



* Previous experience in a similar role desirable but not essential as full training will be given.



* Exceptional Customer service and interpersonal skills.



* Must have working knowledge MS Office and CRM software.



* Multitasking and time-management skills, with the ability to prioritise tasks.



* Accuracy and high attention to detail.



* Knowledge of a foreign is advantageous.



* Problem solving skills



* Ability to work at a fast pace and to deadlines.



* Ability to work in a high demand/a high demand challenging environment.



The package:



* Salary – £24K - £27K (dependent on experience).



* Great working environment.



* Full comprehensive Inhouse Training.



* Pension Scheme.



* Birthday Holiday.



* Health cash plan/discount portal.



Please apply with your CV via CV Library and one of our consultants will be in touch