Facilities Manager

Job DescriptionJob Description

The Facilities Manager is responsible for overseeing the maintenance, repair, and overall functionality of all Tierra Encantada facilities. This role ensures that all centers operate in a safe, compliant, and efficient manner by managing vendor relationships, developing maintenance schedules, and overseeing capital improvement projects. The Facilities Manager will provide timely resolution of maintenance issues, and support long-term operational needs. This position reports to the Chief Operating Officer.

Tierra Encantada is the leader in Spanish immersion early education®, and provides education and care to children 6 weeks through 6 years of . Our award-winning concept has received numerous accolades, including Top 50 Franchise Companies Doing the Most to Champion by Entrepreneur Magazine, 10 Hottest Franchise Businesses in America by Inc Magazine, and The Americas' Fastest Growing Companies. We currently have locations open in five states, and are expanding to three new states this year. This position is based out of our corporate office in Minneapolis, MN.

Key Responsibilities:

Facilities Maintenance and Operations

• Develop and implement preventive maintenance programs to ensure proper facility and equipment functionality.
• Oversee and complete maintenance and repair requests (e.g., HVAC, plumbing, electrical, painting, groundskeeping) within 2 business days for urgent issues and 2 weeks for non-urgent issues.
• Conduct regular inspections to identify and resolve maintenance issues promptly.
• Ensure all facilities comply with local, state, and federal regulations and safety standards set by licensing.
• Maintain a detailed inventory control system for supplies, parts, and equipment.
• Act as the primary point of contact for facilities-related issues and emergencies.

Vendor and Contractor Management

• Source, negotiate, and manage contracts with vendors and service providers.
• Monitor vendor performance to ensure timely and high-quality service.
• Act as a liaison with contractors for facility improvement projects and repairs.
• Maintain a database of vendor contacts and contracts by state and location.

Budget and Cost Control

• Develop and manage the facilities budget, ensuring cost-effective operations.
• Track expenses and identify opportunities for cost savings.
• Approve invoices and ensure accurate billing from vendors and contractors.
• Obtains estimates on special projects or repairs to be used in budgeting or grant application processes.
• Responsible for invoice processing and accuracy of cost center coding
• Organize and maintain all O&M manuals and warranties for centers

Capital Projects and Improvements

• Plan and oversee facility upgrades and capital improvement projects.
• Collaborate with the Operations team to assess facility needs and recommend improvements.
• Ensure projects are completed on time, within budget, and to quality standards.
• Create and maintain a capital improvement plan for the lifecycle of center equipment and infrastructure.

Health, Safety, and Compliance

• Ensure all facilities meet health, safety, and licensing standards.
• Develop and implement emergency response and disaster recovery plans.
• Conduct annual inspections using state licensing guidelines to ensure compliance.

Stakeholder Communication and Reporting

• Act as the primary point of contact for facilities-related issues.
• Provide regular updates to leadership on facility conditions, project status, and budget performance.
• Respond to urgent maintenance issues and emergencies as needed.
• Provide leadership, direction, and oversight on all building operations, maintenance, and repairs.
• Responsible for maintaining an organized work order system and ensuring timely completion of tasks.
• Partners with the Construction team post completion of new projects

Qualifications

• Bachelor's degree in Facilities Management, Business Administration, or a related field .
• 5+ years of experience in facilities management, building maintenance, or operations.
• Strong knowledge of building systems, including HVAC, plumbing, electrical, and security.
• Experience in a childcare or educational facility setting is
• Knowledge of licensing and safety requirements for early childhood centers.
• Experience managing contractors and vendor relationships.
• Proven experience in budget management and cost control.
• Excellent problem-solving and project management skills.
• Strong communication and interpersonal skills.
• Ability to work independently and respond to emergencies as needed.
• Valid drivers license and the ability to drive between centers

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, and climb ladders for extended periods.
• Ability to work in varying environmental conditions (e.g., heat, cold)

Work Environment

• Office and on-site facility environments.
• Travel to company locations may be required, including out of state locations

Tierra Encantada strives to foster a climate of purposeful where all can feel safe, valued, and cared for. We cherish the of humanity, which includes in , , , , , range of abilities, , , financial means, education, and political perspectives. This guides our decisions pertaining to employment, enrollment, and curriculum design.

Compensation & Benefits

Compensation package includes equity, an annual bonus, and salary range of $75,000-$85,000 depending on qualifications, education, and experience. Tierra Encantada additionally offer a standard benefits package that includes health, life, and insurance, paid time off, 12 paid holidays, paid parental leave, discounted childcare (50% off) and waitlist priority for enrollment, flexible work environment, WFH one day a week, and employee-focused events (company happy hours, team outings, lunch & learns, employee holiday celebration, etc). Once a job offer has been accepted, the candidate must pass a credit and background check. E-verify is used to verify work authorization status.