Field Application Engineer

Introduction to the jobApplication engineer supports customer's process development and help performance improvement via application products / knowledgeRole and responsibilities Process development support, and implement application functionsBe able to understand customer needs, align clear problem description with customer, trouble shoot under time pressure conditionTake ownership and initiative with prompt responseLead escalation and communicate with ASML experts internally, and act as customer interfaceCollaborate across departments for smooth trouble shootingManage stakeholders for technical topicsHave problem solving mindsetSupport EUV, DUV, Virtual computing platform etcEducation and experienceMaster degree or 3yrs experience in semiconductor industrySkillsTechnical problem solving, drive project or workstream to achieve customer goal. Develop strong customer relationship and maintain effective communication channelsMake clear problem description including customer use caseBe able to create user friendly technical documents using common words (not ASML specific term)Have trouble shooting skill, data analysis skill, excel, power point skillsHave basic project management skillEnglish requirements: TOEIC 600 +, daily conversation levelEnglish presentation, communication skill to lead technical conversation internally, and externallyOptionalSemiconductor knowledge and experience, especially front end processJapanese skill JLPT N2, daily conversation levelLead technical conversation by Japanese in customer meetingOther informationWork location for this position is Higashi-Hiroshima city. Onsite support is required and need clean room work sometimes. ■労働条件・雇用形態：正社員（試用期間3か月）・給与想定年収:5,080,125～6,773,500 想定月給:368,125～490,833 ※上記は基本級＋賞与の金額。別途残業手当、シフト手当を支給（シフト勤務の場合）※給与改定、賞与：有（年1回 3月）・就業場所広島事業所業務上の必要により以下に入社後就業場所の変更を行うことがあります。四日市事業所熊本事業所北上事業所大分事業所・勤務時間　所定労働時間は7時間30分（休憩1時間)とし、区分に応じて以下の3通りが選択可能です。　8:30〜17:00、9:00〜17:30、9:30〜18:00・所定時間外労働：有・社会保険健康保険、厚生年金、労災保険、雇用保険・受動喫煙防止措置の状況：屋内禁煙Diversity and inclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.Need to know more about applying for a job at ASML? Read our .