Field Engineer

Field EngineerJob Summary:The Field Engineering team is tasked with supporting VSAT, and peripheral communications hardware and services deployed at the customer's remote site. Our Field Engineers must be independent, and self-driven with a desire to deliver a first-rate service to our clients. The Field Engineer will travel to our customer locations to perform on-site technical services, including installation and troubleshooting of equipment.Key Area of Responsibility:Installation and configuration of VSAT hardware, services, and peripheral equipment at Speedcast client’s sites.Completion of planned service changes as directed by Field Service Management or Service Delivery.Perform planned preventative maintenance in line with contractual requirements.Investigate, diagnose, and rectify connectivity issues impacting the Client’s service.Work in parallel with key stakeholders across the Tech/Ops organization ensuring project or service dispatches are coordinated and managed in line with standard operating procedures.Work in direct communication with clients to ensure dispatches and movement of hardware are meticulously managed.Manage in-country spares holdings ensuring faulty hardware is returned to a central RMA location and minimum stock levels are maintained.Management and timely submission of all operational documentation including expenses and time reporting.Carry out all activities in full compliance with SpeedCast’s QHSE policies, procedures, and best practices.Reporting of all Incidents and accidents in line with Company policy.Working at Speedcast:At Speedcast, we want people that like adventure. Who are motivated by work that takes uncommon ingenuity and thinking outside the box. Who relish the idea of working in an industry undergoing massive transformation. If you want to be part of a global team responsible for connecting the world, then you’re in the right place.We're always pushing forward, never standing still. When people rely on you and your team to stay connected, it brings everyone closer together. We’re united by the adrenaline of high-stakes projects and our love of getting the job done right. You will experiment, learn and grow here, right alongside us, every single day.Find great opportunities to make an impact. We have a "one team, one dream" mentality. We work together to make great things happen. Working at Speedcast isn't just a job, it's a career that you can take to new levels.Top reasons why people love working at Speedcast:Our global presence – you get to work with clients and colleagues all over the world, in every continentTalented teammates – your co-workers are the best and brightest in the industryIndustry leadership – be part of the latest advancements shaping the future of communicationsAbility to develop skills – work across departments to gain new skills and valuable experienceChoose your environment – we have an environment to fit your temperament. Choose between a traditional desk job or work in the field.Grow your career - Guide your career in the direction you want. Gain new titles and responsibilities through our internal promotion system.Work on diverse projects – every day is different with our customers from a range of industries around the world