Field Engineer

Job DescriptionJob Description

Hello,

Hope you are doing great.

Currently, we have an opening for Field Engineer with our Client in Atlanta, GA 30354|| On-Site. I appreciate your time and look forward to hearing from you.

Job Details:

Job Title: Field Engineer

Duration: Long-Term Contract

Location: Atlanta, GA 30354|| On-Site

Job Description:

• Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
• Provides service and customer support during field visits or dispatches.
• Diagnoses errors or technical problems and determines proper solutions.
• Produces timely and detailed service reports.
• Documents processes.
• Collects and analyzes performance data to provide technical assistance.
• Ties workflow to schedule
• Accurately documents solutions related to complex issues
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved
• Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
• Builds positive relationships with customers
• Ability to use a ladder

Comments/Special Instructions

• SIDA Certification (Security Identification Display Area)
• Driving and Escort PBX
• AVAYA VOIP
• Field Engineering Background

Company DescriptionStaffing and recruitiingCompany DescriptionStaffing and recruitiing