Field Quality Engineer

Job Description

Field Quality Engineer

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We are recruiting for a Field Quality Engineer join our Tamworth based client. You'll be joining an automotive parts company that specialises in manufacturing automotive modules and components. Being part of one of the largest automotive manufacturers in the world you'll be joining a leading supplier of automotive parts globally.

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You'll play a crucial role in ensuring vehicle quality and customer satisfaction. In this dynamic, field-based role, you'll monitor and analyse field claims, assist with repairs in dealer workshops, and collaborate closely with international teams, including the headquarters in Frankfurt.

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If you're passionate about automotive quality and enjoy a mix of hands-on fieldwork and data analysis, this is the perfect opportunity to make an impact in a global automotive leader.

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As a Field Service Engineer, you will need to have/be:

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• Minimum technician level with knowledge & experience of motor vehicle high voltage systems

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• High vehicle repair knowledge, experience, and technical ability

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• Some QC experience would be desirable

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• Analytical problem solving

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• Ability to work remotely with minimum supervision

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• Driving licence (class B) and a good command of PC knowledge (MS Office)

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• Excellent written, verbal, presentation skills and ability to handle multiple tasks

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• Flexibility to adjust/adapt starting and finishing working time by request/need

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• Good relationship building with customers and partners

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Details:

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• \nSalary: £35, 000 + £1, 610 lunch allowance (in addition to basic salary) + company car

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• \nWorking Hours: Full time Monday - Friday

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• \nLocation: Field based around Nottingham, Lincoln and Grimsby

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• \nDuration: Permanent

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Role of Field Quality Engineer:

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• Handle communication and reporting within the organization and with external partners (customers, HQ, European partners).

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• Conduct on-site visits to dealers for part issue analysis.

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• Visit local suppliers for quality inspections and audits.

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• Analyse local claim parts.

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• Provide weekly reports to headquarters and internal teams.

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• Monitor daily for potential or existing quality issues.

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• Track specific cases based on set criteria.

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• Identify cost-saving opportunities from claim data.

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Testing & Analysis:

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• Visit dealers to investigate parts and assist with repairs.

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• Send parts for further analysis if required.

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• Conduct inspections and preventive repairs.

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Reporting & Support:

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• Report findings to HQ and internally.

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• Maintain strong relationships with internal and external partners.

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• Provide support to internal and external teams when requested.

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Benefits of working as a Field Quality Engineer:

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• Company car

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• Annual lunch allowance of £1, 610.00 per annum

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• 22 days holiday plus bank holidays, rising by a day each year after 2 years' service to a maximum of 28 days

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• Life Assurance

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• Group Income Protection

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• Enhanced employer pension contributions

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• Car scheme

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• Private Medical Insurance

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