Field Service Engineer

Role: Service & Aftersales – Service Engineer

Location: UK

Salary: £37,500 +

We are pleased to announce we are retained with a long-established clean air systems provider who have an impressive range of clients and services, selling into clinical practices, pharmaceutical, biotech and chemical manufacturing environments.

They are pioneers of their market, and your role will be to carry out servicing on our clients own (and other manufacturers) Medical & Pharmaceutical equipment, whilst building and maintaining excellent customer relationships throughout the UK.

This role involves working throughout the UK on a weekly basis. You will be away from home roughly 70% of your time and predominantly working on a night shift basis.



Qualifications Knowledge and Experience:



Verification of critical ventilation systems in accordance to HTM 03 01 Part B

Servicing all of the above equipment, plus AHUs, Fume cupboards, clean room suites, safety cabinets, humidifiers, multi movement

Entrainment testing

Control systems

DOP Testing / In Situ HEPA Filter testing

Particle counting & Classification

Filter knowledge

Relevant industry standards

Electrical skills (preferably qualified electricians)

IEE BS 7671 (18th Edition), desirable

MBAS Testing Procedures

Understanding HTM requirements Parts A & B



Key Deliverables and Accountabilities:



To service & repair Medical and Pharmaceutical equipment to accepted standards.

Problem solving to reach an acceptable and appropriate solution

To preserve and enhance technical competence of our client’s global service engineering operation.

Compliance with Industry standards and field coordination of all service test and validation processes.

Proactive daily communication with the Service desk to receive instructions/information and report progress/issues.

Excellent Customer service skills even in challenging circumstances

Ability to work on own initiative and as part of a

Ability to find added value opportunities on site reporting potential for capital sales to sales team.

Flexibility in working hours is

Flexibility in meeting clients



Additional benefits include



Company vehicle /Laptop/Car Allowance/ Company credit card

Allowances – Food and accommodation

M6 Toll allowance

Lots of company socials each year

Lots of training and development opportunities



To apply, click on the apply button below, contact Kathryn Oxley, or call the Mercury Hampton office directly on (phone number removed). We aim to respond to all successful applicants within two working days