Field Service Engineer

Field Service Engineer



Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery?



We are working with a market leader in machinery manufacturing, and they now need to grow their service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about solving client issues and is excited at the prospect of working across a range of industries across the country.



Job Responsibilities



UK and Ireland service and repair of machinery across a range of industries

Conduct routine and preventative maintenance, diagnose issues, and perform repairs on a wide variety of machinery and equipment.

Offer on-site technical support and training to help customers understand and operate machinery effectively

Accurately document service activities, including work orders, service reports, and customer feedback

Adhere to all safety and regulatory standards while performing service tasks on-site

Serve as the primary point of contact for clients, providing exceptional customer service and resolving issues promptly and effectively

Manage workload effectively, balancing multiple service requests while maintaining high standards of quality and efficiency.

Person Specification



You recognised engineering apprenticeship would be beneficial

Previous experience within field-based servicing is essential

You must have excellent customer service skills and the ability to build relationships

Ideally you will have an electrical bias

Hours, Pay, and Benefits



Up to £45,000 per annum

Monday to Thursday – 07:30am to 05:00pm

Friday – 07:30am to 11:30am

Overtime paid at x1.5 over a 40-hour week (x2 on Sundays)

OTE £60,000+

All hours are paid from the moment your leave your house until you return home - this includes flights

Company vehicle