Field Service Engineer

Job Description

Join Our Team as a Field Service Engineer at Avidity Science!

Are you passionate about delivering top-notch service and eager to work in the Healthcare and Scientific Research market? Avidity Science is looking for a dedicated Field Service Engineer to join our dynamic Service team in the UK.

Why Avidity Science?

• Competitive Salary: £35,000 - £39,000, plus a discretionary bonus scheme offering up to £1,700 per year.
• Comprehensive Benefits: Including company car, 25 days holiday, pension contributions matched up to 8% basic salary, private healthcare, and more.
• Career Growth: Opportunities to learn and support various laboratory equipment.
• Supportive Environment: A collaborative team that values new ideas and continuous learning.

Your Role:

As a Field Service Engineer, you will:

• Provide exceptional service to our clients, focusing on the installation and maintenance of biosafety airflow cabinets, reverse-osmosis water systems and other laboratory equipment.
• Conduct on-site preventive maintenance, fault finding, repairs, and emergency response visits.
• Maintain accurate service documentation and communicate effectively with our Service Office team.
• Manage car stock inventory of spare parts and follow Health and Safety procedures.

What We’re Looking For:

• Qualifications: NVQ or higher in Mechanical, Electrical, or Chemical Engineering, or proven experience.
• Experience: Previous experience in a field-based technical support role as a Service Engineer, Test Engineer, or other field-based support. Previous Clean-air or biosafety cabinet experience will be a distinct advantage.
• Skills: Strong knowledge of electrical/mechanical equipment, excellent organizational skills, and a professional approach to work.
• Flexibility: Willingness to work flexible hours, including some weekends and public holidays, and provide out-of-hours cover on a rota basis.
• Travel: This field-based role covers the South East and Cambridgeshire. You’ll need to be located under 80 minutes' drive from Cambridge (ideally you'll be based in the Herts, Bucks, Beds area), with regular travel expected to London, Cambridge, Oxford, and beyond.

Additional Perks:

• Vitality Private Healthcare
• Health Cash Plan
• Mental health support services, including counselling options.
• Employee Assistance Programme
• Cycle to Work Scheme
• Workplace Nursery Scheme
• Team Social Activities

Join Us!

If you have a full UK driving license, the right to work in the UK, and a passion for providing first-class service, we’d love to hear from you. Apply now to become a part of our innovative and supportive team at Avidity Science.