Field Service Engineer

PE Global is looking for a Field Service Engineer for our retail technology client based in Belfast. The role is an initial 6-month contract. The role operates a 1 in 4 rolling shift pattern.



Responsibilities of the role:

• To complete ‘fix’, and any necessary preventative maintenance work, to ensure IT equipment is returned to working order as

quickly as possible and without the need to return to site to complete further work

• To ensure replacement parts are utilized only where the diagnosis proves it is essential to do so

• To ensure local customer representative/s is updated on call progress, fix or future action and likely timescales

• To advise local customer representatives on proper care of equipment and provide simple training or advice that will prevent the

recurrence of fault

• To liaise with technical support personnel, where additional advice and guidance are needed to affective a ‘fix’. To act upon the

advice of these staff and ensure a full understanding of their guidance to ensure future learning

• To ensure all chargeable fault calls are identified and reported



Requirements:

• 5 years’ experience would be ideal

• Retail and break fix experience essential (POS, SCO, Pin Pads, Scanners, Tills, Printers, Back Office IT Equipment)



Please note PE Global cannot assist with any sponsorship. Candidates will need the right to live and work within the UK for at least the next 12-months.



Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert