Field Service Engineer
Job Description
Nidec has a global presence with over 110,000 employees in more than 40 countries. Our drive solutions range from micro-small to extra-large and cater to everything that turns and moves.Wind Turbine PioneerNidec SSB has been developing, producing, and selling drive and control systems since 1990. We are a technologically independent supplier of electrical pitch systems and control cabinets, serving the wind industry, e-mobility, battery-electric storage systems (BESS), and power electronics for hydrogen electrolysers.Job Title: Battery Energy Storage Systems Field Service EngineerThis role is part of our growing Field Service Delivery Team within the Energy Business - Energy Storage.
The successful candidate will have a solid understanding of fundamental electrical engineering, project management, and construction principles, as well as experience in high-power electrical systems.Responsibilities:Perform field service activities in accordance with the long-term service agreement needs and the established work plan.Support the Project Team during the commissioning of battery energy storage systems and related equipment.Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets.Maintain and enhance relationships with customers through effective communication and service.Prepare and present analytical service reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers.Serve as a local technical advisor in customer meetings as required.Generate service work reports and maintain accurate documentation related to site visits or customer interactions.Commit to being on service jobs for at least 50% of the year to ensure hands-on resolution of issues and customer engagement.Requirements:Bachelor's degree in Electrical Engineering or equivalent work experience.Valid driver's license.Willingness to travel.Desired Skills and Experience:2-4 years' experience with battery energy storage systems and/or renewable energy, power systems design, and communication networks.In-depth knowledge of:LV and MV SystemsEnergy Management System, EMSBattery module, with CATL battery backgroundInverter technology, with PE or SMA inverter backgroundOnline Platform Communication SystemsIndustrial networks and protocols (Modbus TCP, Profibus, CAN-bus, CIP, ethernet/IP, Control NET, etc.)PLC and Control systemsVariable frequency drivesHVAC, ChillersFire Alarm and Suppression SystemAdvance programming of firewalls and routersInstallation, Maintenance, Troubleshooting & Commissioning experience.Additional Skills:Detail oriented with a project management mindset.Good collaboration skills.Knowledgeable in MS Office applications, WS Word, WS Excel, MS Power Point.Excellent report writing skills.Excellent verbal and written communication skills.