Field Service Engineer

Job DescriptionJob Description

Summary/ Objectives

Provider of medical imaging repair and maintenance seeks an experienced Field Service Engineer to maintain, and repair

Thrives to provide technical support and troubleshooting assistance with equipment and maintain a high quality of customer satisfaction.

Essential Responsibilities

• Assist in the repair of diagnostic imaging equipment specific to Ultrasound devices.
• Must be a self-starter, able to travel and work independently with minimal supervision
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
• Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and Maintain company assets required to perform all necessary job functions.

Work Environment

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Work Schedule

Primarily Monday thru Friday normal business hours occasional evening and weekends.

Physical Demands

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

Competencies

• Ability to follow procedures and instructions/direction.
• Ability to work well with others.
• Communication Proficiency.
• Business Acumen.
• Customer Service Skills.

Travel

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

Education Experience

High School Diploma or GED Required

Some College or Degree

Required Citizenship / Work Permit / Visa Status
US / Green Card holder

Must-Haves
Must have Recent Field Service Engineer experience Minimum 3+ years of experience
Must have Recent experience in the required modality - MR & CT
Must be Factory or formally trained by PHILIPS, GE, or SIEMENS OR Third party Training from RSTI or ALL PARTS
Must provide trained certificate from any of the OEM (Philips/GE/Siemens)
US only
Must have an active state license

Strict No-Nos

No gaps in education
No gaps in between Organizations