Field Service Engineer

Are you a skilled engineer with a passion for providing top-notch customer service? This is an exciting opportunity for a Field Service Engineer to join a dynamic team and offer expert on-site. Your primary focus will be on keeping equipment in optimal working condition through scheduled maintenance, repairs, and inspections, all while maintaining excellent customer relationships. 



What’s on Offer? 



Salary: £31,000 - £37,000 

Full time: 7.30am - 5.30pm 

Benefits: Insurance and pension plans 

Key Responsibilities:



Technical Support: Investigate, diagnose, and resolve customer-reported technical problems with machinery on-site

Equipment Servicing: Service a wide range of equipment, both on-site and off-site

Independent Work: Ability to troubleshoot and solve problems with minimal supervision

Documentation: Complete job cards and paperwork promptly and accurately

Parts Management: Request and manage parts efficiently for repairs and maintenance

Customer Service: Develop and maintain positive relationships with both internal and external customers

Supervision: Supervise apprentices when required, ensuring high-quality work and safe practices

Compliance: Ensure repairs and inspections adhere to relevant company procedures and safety standards

Health & Safety: Take responsibility for the health and safety of yourself, colleagues, and customers in line with the Company Health and Safety Policy

Professionalism: Present a professional image at all times when interacting with customers and team members

Tool Safety: Ensure that your personal tools are safe and compliant with regulations

Flexibility: Remain flexible to various tasks and challenges that may arise during your role

Key Skills:



Aptitude: Strong understanding and skills in troubleshooting and repair

Equipment Servicing: Experience servicing a wide range of equipment

Problem Solving: Ability to investigate and diagnose technical issues

Heavy Lifting: Comfortable with lifting and handling heavy equipment as required

Lone Working: Ability to work independently and efficiently while maintaining high standards of work

Communication Skills: Excellent verbal, written, and critical thinking skills

Technical Skills: Proficient in MS Office and other necessary technical tools

Customer Awareness: Strong interpersonal and commercial awareness with a focus on customer satisfaction

Efficiency: Ability to work quickly and efficiently without supervision

How to Apply



If you’re ready to bring your skills and experience to a role where you’ll make an impact, we want to hear from you! Apply now by submitting your CV and cover letter outlining your experience and why you would be a great fit for the Field Service Engineer role. Alternatively, contact us directly for more information.

We look forward to welcoming a proactive, skilled Field Service Engineer to the team!



If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies