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Field Service Engineer

Job DescriptionJob Description

JOB TITLE: Field Service Engineer

Job Summary

· Troubleshoots and repairs abatement equipment, such as combustion, thermal, wet, plasma, dry bed, combustion/wet and thermal/wet technology-based systems.

· Follows and enforces all safety protocol, pre and post maintenance activity.

· Consults with site manager or supervisor on down systems and recovery plans.

· Assists or oversees installation of equipment according to manufacturer's and Applied Materials specifications.

· Operates system to demonstrate equipment and to analyze malfunctions.

· Interprets maintenance manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools. Utilizes Maintenance software to identify troubled equipment and reduce unscheduled tool downs.

· Instructs workers in electro-mechanical theory and directs workers in servicing and repairing equipment.

· Consults with engineering personnel to resolve unusual problems in system operation and maintenance.

· Supervises workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.

· Work with managers regarding customer satisfaction, product performance, and suggestions for product improvements.

· Ability to perform helium leak checks after performing on-site repairs and preventative maintenance.

· Must be available for on-call rotation 24/7 on a rotating schedule and be available to work overtime on nights and weekends.

· Performs preventative and routine maintenance of abatements equipment, per documented procedures.

· Manages the PM schedule and coordinates activities with tool owners.

· Disassembles equipment for cleaning and decontamination.

· Prepares contaminated parts and coordinates cleaning activities.

· Reinstalls cleaned and/or new replacement parts and assemblies.

· Performs system start-up and post maintenance testing.

· Maintains maintenance logs and completes all required documentation.

· Creates, modifies and updates excel, word and PowerPoint documents.

· Maintains clean work areas, tools and toolboxes

Job Requirements

  • Ability to support compressed work, 3 day/4 day/week rotation, 12 hours/day.
  • 1-2 years of Mechanical or Electrical experience
  • Former military applicants encouraged to apply
  • Associates or certificate in electro/mechanical type field encouraged
  • Ability to read and understand technical procedures and instructions.
  • Ability to effectively communicate information and respond to questions from supervisors and managers.
  • Ability to walk, stand, bend, and lift for extended periods of time and to walk long distances.
  • This position will come in contact with chemicals. The use of aprons, face shields and specialized gloves will be required. (All PPE and training provided)
  • Ability to utilize all required personal protective equipment including potential use of respirators.
  • Ability to pass required drug screening and background check
  • Minimum high school diploma required.

MSR-FSR is an EEO/Affirmative Action Employer and does not discriminate on the basis of , , , , , , , protected veteran status, , or any other legally protected status.

COMPETENCIES:

· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural ; Educates others on the value of ; Promotes a harassment-free environment; Builds a diverse workforce.

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

· Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

· Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

· Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

· Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

· Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

· Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

· Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Promotes a cooperative Safety Team environment culture of mutual support.

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

· Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

· Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

· Occasionally (less than 1/3 of the job)

· Frequently (1/3 to 2/3 of the job)

· Continually (more than 2/3 of the job)

  • Frequently required to stand.
  • Frequently required to sit.
  • Frequently required to utilize hand and finger dexterity.
  • Frequently required to wear a respirator.
  • Frequently required to work in confined spaces.
  • Continually required to walk- up to 10 miles per day.
  • Continually required to talk or hear.
  • Occasionally required to climb, balance, bend, stoop, kneel or crawl.
  • Occasionally work near moving mechanical parts
  • Occasionally work in high, precarious places
  • Occasionally work around fumes, airborne particles, or toxic chemicals
  • While performing the duties of this job, the noise level in the work environment is usually moderate.
  • The employee must occasionally lift and /or move more than 20 pounds.
  • Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception and ability to adjust focus.
  • Additional remarks regarding work environment: Chemical hazards are primarily mitigated through engineering controls, but some uncontrolled chemicals from incidental spills requiring cleanup evaluation may require use of respirator and other PPE.
  • You must be able to wear personal protective equipment, including protective eye wear, a hard hat, lab coat, gloves, steel-toed shoes, hearing protection, and respirators.
  • Must be able to safely access and traverse indoor and outdoor obstacles for site inspections, including climbing ladders, walking on stairs, catwalks, and other types of uneven surfaces where activity inspections are needed.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • 401K
  • Life Insurance
  • Insurance
  • Paid Time Off
  • Training & Development

Field Service Engineer

Santa Clara, CA
Full time

Published on 03/31/2025

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