Field Service Engineer - Onsite Support Services

Required Skills:





Candidate must have 6 to 8 years in Field Services / Onsite Support Services PC/Mobile/Hardware Hands & Eyes Meeting Rooms & Events Support Smart





Hands Collaboration & Telephony Equipment Office Moves





Hands-on Office Move Projects





Good technical knowledge of Windows operating system (Windows 10)





Knowledge on Microsoft Office 2016 (Office 365)





Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role





Ability to perform remote troubleshooting and provide clear instructions





Experience in Handling Windows Imaging Project





Experience in software development, processes, and methods





Good knowledge of basic networking and troubleshooting tools like nslookup, traceroute, ping, and packet capture tools etc.





Ability to co-ordinate and interact with various teams to arrive at a quick resolution.





Ability to organize workload for effective implementation.





Ability to interact effectively at all levels with sensitivity to cultural





Ability to adapt new product support as organization evolves





Knowledge on SCCM and Intune administration





Knowledge on mass OS deployments





Experienced in maintaining multiple OS image and hardware moels





Experience in Microsoft OEM Pre-installation Kit (OPK) tools





Knowledge of PXE and DHCP functionality