Field Service Engineering Contract Manager

Field Service Engineering Contract Manager

Stockport

£ Competitive Salary + Excellent Benefits



Role Profile



My client is an established engineering business in Stockport, looking to appoint a Contract Manager to oversee and manage day to day operations within their Field Service Engineering team.



If you have customer facing experience in an engineering service business, and want to work for a fantastic company with a global customer base, then this could be the career move for you!



Benefits



Flexitime and Hybrid working

Generous holiday allowance

Competitive pension contributions

Great working environment and culture

Fantastic opportunities for development and career progression



Key responsibilities:



Manage all inbound customer enquiries, from initial quotations and planning through to final order execution and invoicing

Oversee and manage a small team of Field Service Engineers, drawing up work schedules and ensuring optimal engineer utilisation

Act as line manager for Field Service Engineers, conducting appraisals ad approving travel, expenses and holidays

Prepare all technical and commercial aspects for customer quotations and orders, managing costs to agreed profitability / margins

Identify and order spare parts as required for each customer order

Coordinate all relevant work activities between customers, sub-contractors and field engineers to ensure service jobs are delivered in line with agreed timescales and budgets

Work with other internal teams to identify potential customers / opportunities and drive improvements in department processes

Conduct customer site visits as needed



Skills & Experience:



Proven track record in customer facing sales or contract management roles within Engineering

Previous experience producing quotations and managing orders for field service / engineering services on customer sites

Strong commercial acumen, with a track record in successfully managing customer contracts to agreed costings and profit margin

Excellent negotiation and influencing skills

Willingness to undertake sporadic business travel as required



Want to recruit a similar role?



Cast UK is a leading executive consultancy, providing recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit