Field Service Manager

We are looking for a Field Service Manager for one of our clients with the following details:

Location: Dubai, UAE

Mob date: Oct 2024

Duration: Long Term

Roles & Responsibilities:

Team Management:

• Lead and manage field service teams, including technicians and engineers.
• Allocate and coordinate tasks and resources for optimal team performance.
• Ensure that staff adheres to safety standards, maintenance schedules, and operating procedures.

Maintenance Oversight:

• Plan and execute maintenance activities (both preventive and corrective) for smelting equipment, including furnaces, transformers, and electrical systems.
• Ensure the reliability and longevity of smelting machinery and equipment by maintaining a high standard of operational efficiency.

Operational Support:

• Provide technical support during production issues or shutdowns, ensuring minimal disruption.
• Troubleshoot mechanical and electrical issues in the field to ensure quick resolution.

Compliance & Safety:

• Ensure compliance with local and international safety regulations and environmental standards.
• Implement and monitor safety procedures for field service staff in hazardous environments.
• Conduct regular safety audits and risk assessments.

Customer Relations:

• Act as the point of contact between the smelter and external service providers or contractors.
• Coordinate service requests and ensure customer satisfaction through efficient service delivery.
• Budgeting & Reporting:
• Manage budgets for field operations, including spare parts procurement, Labor, and repair costs.
• Generate reports on maintenance activities, equipment performance, and team productivity.

Continuous Improvement:

• Work on optimizing maintenance schedules, reducing downtime, and improving overall equipment effectiveness (OEE).
• Implement strategies to increase efficiency, lower costs, and enhance the reliability of machinery.
• Training & Development:
• Ensure continuous skill development of the field team through training and knowledge sharing.
• Keep the team updated on the latest technologies, tools, and methods in aluminium smelting operations.

Required Skills:

• Strong knowledge of mechanical and electrical systems in industrial settings.
• Experience in managing teams and complex field operations.
• Proficiency in safety protocols, especially in high-risk environments like smelting.
• Familiarity with preventive and predictive maintenance methods.
• Excellent problem-solving and decision-making skills.
• This role is crucial in maintaining productivity and ensuring the safety and efficiency of the smelting process.
• Candidates with Aluminium Smelter background would be the Ideal match.

If interested, kindly apply!