Field Service Tech (Fresno, California Area)
Job Description
Must be in the Fresno, California Area Only
What you will do
We are looking for a talented individual to join our team as an Installation and Service Technician. As a key part of the team, the Installation and Service Technician works in retail stores to install and repair Inventory Control and Video equipment.
How you will do it
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Install, service, troubleshoot, repair, and perform maintenance on retail products and equipment at customer sites.
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Keep track of your service calls via computer, including products serviced, work performed, hours and parts utilized.
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Maintain an accurate parts inventory at levels that insure a first time fix.
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Demonstrate and train customers how to use their equipment properly.
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Keep your manager in the loop about your customer's satisfaction, any potential sales opportunities or any recurring problems.
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Take care of other tasks as needed
What we look for
Required Qualification:
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Associate degree in Electronics and/or Networking, or career equivalent required, military experience
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General knowledge of electronics required
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Strong understanding of Networking fundamentals
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Excellent written and oral skills
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Must have a valid driver’s license
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Working Knowledge of MS Office and basic PC skills
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Highly organized, strong interpersonal skills and ability to work independently
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Willing to obtain or have State License as required. (State Dependent)
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Must have a mechanical aptitude and be able to use hand and power tools
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Will maintain an inventory of parts stock for our customers; including ordering parts to always have on-hand and shipping used parts after use
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Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
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Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
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Strong organizational skills, positive attitude, and an ability to learn quickly
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Must be capable of working independently or as a team
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Ability to complete all JCI required EAS and Video trainings and certifications
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Ability to travel and work overtime as needed
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Able to read and interpret blueprints and Scope documents
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Ability to mentor and train others
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Ability to perform service on more complete integrated solutions
Skills:
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Networking Certification
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3 years or more work experience installing or servicing IP cameras and DVR/NVR systems
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Highly adaptive to industry changes as they come and a strong work ethic
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to , , , , , , protected veteran status, genetic information, , , status as a qualified individual with a or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a and you require an accommodation during the application process, please visit here.