Field Service Technician

Job DescriptionJob DescriptionDescription:

If you enjoy working with your hands and have mechanical ability this is your chance to step into a rewarding career where you will enjoy a day shift schedule while learning valuable skills.

Gustavo Preston Company is seeking full-time Field Service Technicians to join its growing team. GPC is a sales distributor for pumping equipment in the New England area. Our service technicians are responsible for delivering top of the line customer service by installing repairing and servicing commercial pumping equipment including but not limited to domestic water boosters, wastewater, and fire pumps.

If you have mechanical ability or have recently graduated from a trade school we want to hear from you!

As a valued team member, you will enjoy:

• Competitive compensation including potential for annual increases.
• Stable work all year long (at least 40 hours/week is guaranteed) including available overtime: after 8 hours in a single day and double time after 4PM on Saturday and all-day Sunday.
• Excellent Benefits: Medical, Dental, Vision, Short- and Long-Term , Life Insurance, 401k (matching), referral bonuses, 18 days of PTO a year, 10 paid holidays, fitness reimbursement and more!
• Compensation for being on call.
• Company provided vehicle (after training period), cell phone and credit card for gas and other traveling expenses (85%+ of the jobs require travel to Boston/Cambridge).
• Annual tool allowance, tool purchase program, company paid uniforms, and boot reimbursement.
• No Credentials required: You don’t need a special license or certification to work in this field. Get paid to learn new skills that will grow into a rewarding career.

Essential Duties and Responsibilities:

• Daily visits to various customer sites to provide exceptional service by repairing and/or servicing pumping equipment.
• Maintains rapport with customers by examining issues; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Maintains communication with internal staff including the Dispatcher, Field Operations Manager, and Inside Sales team.
• Document service and installation actions by completing forms, quotes, reports, logs, and records on a smart phone.

Requirements:

• High School Diploma or Equivalent.
• Experience in a mechanical field and a good working knowledge of electrical or electronic applications. Experience in pumps, motors or controls are a plus.
• Must live within 50 miles of the Boston area.
• Strong communication and relationship skills with customers, vendors, and co-workers.
• Excellent behavior, work ethic, and an understanding of how to conduct oneself in an office environment as well as on the job site.
• Must be able to adapt to spontaneous changes.
• Knowledge of personal abilities/limits and when to seek support.
• Must be able to lift /carry up to 50lbs, climb a ladder (minimum of 15 feet), and safely perform rigging to move large equipment.
• Must have your own set of basic hand tools.
• Employment is contingent upon successful completion of a driving record check, background investigation, and drug test.
• This is a day shift position but does require you to be on an on-call rotation.

Working at GPC:

Our work environment is close knit, friendly, and focused on both the professional and family values of our employees and business.

We provide our employees with a highly supportive environment where everyone has the opportunity to use their unique skills and abilities to be successful in their career and as part of our team. As a result, we become indispensable to our customers by providing industry expertise, quality products, and exceptional service.

We will do whatever it takes!

Requirements: