Field Supervisor

Job DescriptionJob DescriptionDescription:

The Field Supervisor is responsible for overseeing, mentoring, and increasing the efficiency of the installation team.

Requirements:

Essential Duties and Responsibilities:

• Responsible to improve efficiencies for the installation team, working in cooperation with the other field supervisors
• Mentor and monitor progress and growth development of the field technicians
• Subject matter expert (SME) with residential and commercial audio/video products including but not limited to automation systems, lighting control systems, security systems, networks, access control systems, and other low voltage products
• Perform random spot check of installations, travel to field technician job site to observe and verify the technician is capable of performing work assigned to company standards
• Act as the first level of support to troubleshoot and resolve escalated issues
• Develop and help enforce a training program, working in collaboration with the leadership team to identify training topics and subsequent implementation of training for field technicians
• Responsible for hands on assistance in the field as required by working with the technicians on a multitude of projects and scope of work that requires such assistance
• Work closely with scheduling teams to help resolve conflicts and to ensure that the correct resources are allotted to any given project
• Enforce compliance of company policies regarding vehicle maintenance, accident reporting, etc.
• Handle after hours emergency service calls (as assigned on a rotation basis)
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Must have a minimum of 5 years field experience, preferably in residential or commercial audio/video installation
• Strong personal management skills, dedication and organization required
• Ability to focus on relevant issues and present information effectively either verbally or in writing
• Ability to multi-task, complete assignments, and present work in a professional manner
• Must be able to clear a background check and drug screening
• Clear MVR required
• Technical or Vocational related schooling is

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, reach with hands and arms, stoop, kneel, talk, and hear.
• Frequent use of step ladders and extension ladders
• Frequent amount of lifting up to 50 pounds
• Occasional lifting of up to 100 pounds

Work Environment:

• Active construction sites
• Exposure to marked changes in temperature and humidity, and exposure to dust.
• Moderate noise

Benefits:

• Paid Time Off Program - Start accruing PTO your first week!
• Eight Paid Company Designated Holidays
• 401(k) w/company match
• Health, Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
• Short Term Options
• Long Term Options
• Employee Assistance Program
• Life Insurance Options
• Employee Discount
• Free Alarm Monitoring
• Take home vehicle
• Gas/Vehicle Maintenance paid by company
• Monday - Friday daytime work schedule
• Positive work culture with opportunities for advancement and growth