
Field Technician II
FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. The Field Service Technician will be responsible for supporting the LPS project and commissioning team in the following areas:Preventive Maintenance Inspections (PMI)Routine Maintenance Contracts (RMC)Planned Specialize Maintenance (PSM)Electro/Mechanical installation and Level one I/O checksProblem diagnostics and trouble shootingESSENTIAL FUNCTIONS:Will work efficiently under the guidance of the Field Installation Manager and/or the commissioning team for the following tasks:Understand and utilize electrical and mechanical drawings for industrial control systems.Repairs and maintains in accordance with diagrams, sketches, operation manual, and manufacturer’s specifications, machinery and mechanical equipment, such as engines, pneumatic tools, conveyor systems, production equipment, using hand tools, power tools, end precision-measuring and testing instruments:Utilize multimeters, tachometers, oscilloscope or other tools to diagnose, analyze and troubleshoot industrial control systems.Ability to communicate and execute classroom and practical training activities.Provide phone support during non-office hoursQUALIFICATIONS:Training and experience with plant instrumentation/electrical/controls troubleshooting and repair (2-5 years’ experience)Strong problem-solving and trouble-shooting skillsRead/interpret electrical control drawingsLogically diagnose electrical and/or mechanical problemsExcellent verbal communication skillsCommunicate with individuals under duress in a calm and professional mannerDiagnose problems using complex technical terms and concepts, in a logical manner.Have excellent customer service / interpersonal skills and possess a logical problem-solving mindset.Individual must be self-motivated, detailed oriented and results focused.Understanding of industrial computer hardware and commonly used software applications (i.e.MS Office) and operating systems.Ability and willingness to work with basic hand toolsWillingness to travelAssociate degree in technical related field is a plus.This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.It is the policy of Material Handling Systems, Inc (MHS) and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, MHS will provide reasonable accommodations for qualified individuals with disabilities.